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Work Background
The Fruit CompanyChief Technology Officer
Jun. 2020Hood River, Oregon, United States• Lead and develop Corporate IT, Corporate Development, Customer Service, and Marketing teams
• Introduce collaboration tools and technologies
• Stabilize and refine the user-experience for the ecommerce platform
• Apply security best practices in all departments
• Advise other related companies: Mt Hood Railroad, Webster Orchards, Harvest Capital
Techetc Inc.Founder / CEO
Jan. 2015Portland, Oregon, United StatesAt Techetc, I help small and medium businesses leverage technology often serving as a fractional CIO or CTO in order to make better strategic technical and operational decisions. To that end, I assess needs, identify solutions, and drive change. In addition, I foster cross-functional collaboration to deliver robust initiatives. • Served as Advisor to multiple successful Managed Service Providers (MSP) to help scale efficiencies across Operations, Sales, and Marketing. I also helped recruit and interview employees to grow the organization • Advised manufacturing company to help with automation and other technical initiatives to reduce technical debt and reduce development costs • Advised eCommerce company struggling with performance and stability to migrate towards a more suitable PaaS vs IaaS infrastructure. • Advised restaurant chain to develop their eCommerce and digital marketing strategies • Advising startup SaaS company focusing on Dealership software • Advising established manufacturer on best practices to leverage technology • Advising established tourism business on best practices to leverage technology
Dealer Spike LLCChief Technology Officer / Technical Co-Founder
Apr. 2009 - Jun. 2019Portland, Oregon AreaAs the technical co-founder, I developed the SaaS platform that provided unique solutions to our customers problems. Together with an incredibly talented team, I helped build Dealer Spike from a single line of business focusing in Powersports to multiple verticals such as RV, Marine, Heavy Ag, Heavy Equipment, Truck and Cargo Trailer. Over time we scaled to many thousands of dealerships with many millions of end users. I formulated and implemented our product and technical strategies in partnership with business leaders and led continuous improvement initiatives and built robust teams through coaching & mentoring. Finally, I managed budgets, reduced costs, and spearheaded software development initiatives. Dealer Spike was a SaaS startup at a time when the economy was slow and required incredible focus, perseverance, and a commitment to develop the best possible user-experience. • Built, expanded, and sold the company through two rounds of Private Equity • Developed an incredible culture where employees are appreciated, mentored, and encouraged to grow • Recruited, hired, trained, and developed Internal and External IT Operations, Software Engineering, Product Development, QA, and Marketing teams • Created Best-of-Class platform that delivered guaranteed results to Dealers – dominating the competition including PSN and ARI/50-Below among many others • Lead product initiatives and fostered communication between customer-facing employees, product teams, and development • Pioneered quick feedback loops from customer service, retention, and sales teams that were vital to ongoing product development and our quick response teams • Developed flexible dealer feeds integration platform to ingest Dealer Management System data in real-time and in batch across all verticals • Researched and developed additional operations in Latin America including Technical Support, Development, IT, and Technical Operations
SoftnetDesign, Inc.Founder / CEO
Jan. 2000 - Dec. 2009Portland, Oregon AreaI developed teams for software development, quality-assurance, and project management to deliver staffing solutions to financial service companies. I consulted with credit unions and small banks on technology strategies. • Built a team of 45 full-time contractors • Developed web-based banking-related products including Web-Banking for Fiserv Summit, PDF e-Statements, Check-Imaging, and account origination in Java, Javascript, Classic-ASP, and .Net • Contracted with WebMD to assist with transferring product development from an acquired company to Portland, Or
Fidelity National Information ServicesSenior Software Engineer
Jan. 1997 - Mar. 2001Portland, Oregon AreaEnterprise web-banking software development in Java, C++, & Javascript
Nationwide InsuranceSystem Analyst & Network Administration
Jan. 1992 - Dec. 1997
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