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Work Background
Simms RestaurantsDirector of Happiness
May. 2019Greater Los Angeles Area
5.11 TacticalSr. Manager, Human Resources
Jan. 2017 - May. 2019Irvine
Slater's 50/50Director of Human Resources
Sep. 2014 - Jan. 2017As the Director of Human Resources, I have the overall responsibility for developing and implementing the company's human resource policies and procedures to align with the companies strategic goals. Furthermore, I am responsible for the company's payroll process & HRIS system. As the Director, I play an instrumental role in ensuring the Mission and Vision for Slater’s 50/50 comes to life for our team members. Accountabilities
1. Design, develop and implement well-documented, effective safety program, including but is not limited to:
• Rewards for appropriate behaviors;
• Developing an on-going training calendar;
• Reviewing all accident forms and investigating where appropriate; and
• Implementing safety audits of all company restaurants. 2. Responsible for the constant updating and managing of company policies and procedures are being adhered to across the organization.
3. Ensure that all investigations of team members are conducted in a fair and consistent manner across the organization.
4. Ensure that all bonus eligible team members have received their bonus packet and understand the requirements to earn a bonus. 5. Responsible for designing and implementing a company-wide performance review system. This system will determine merit based pay increases and led to potential promotional opportunities for team members. 6. Manage the company’s payroll process, including managing any third party provider of payroll services.
Slater's 50/50Regional Operations Manager
Aug. 2012 - Sep. 2014Responsible for overseeing the entire operations for all 7 Slater's 50/50 Locations.
Slater's 50/50General Manager
Jan. 2012 - Jul. 2012Huntington Beach, CAI, as the General Manager, am responsible and accountable for all operational aspects of the restaurant. Overall responsibilities include leadership of team members and managers, financial management, guest satisfaction, marketing and administrative tasks. Major Responsibilities: Primary duties and responsibilities include but are not limited to the following: • Manage operations including guest service, managers & team members while ensuring the restaurant’s standards of quality, service and operations are maintained
• Increases revenue and guest counts by working side by side with the Marketing & Operations Team, creating community relationships and building regular guests
• Manage operations during scheduled shifts that include daily decision-making, team support, guest interaction, scheduling, planning, and upholding standards of quality, service & cleanliness
• Responsible for recruiting, selecting, on-boarding, orientating, training, assigning, scheduling, coaching counseling and disciplining managing and team member staff.
• Communicate job expectations and enforcing policies and procedures
• Identify operational opportunities to build sales and control costs and assist in developing & implementing plans to address opportunities
• Maintain positive guest relations by delivering +1, increasing sales and brand awareness
• Monitor and assist in daily, weekly and monthly inventory processes
• Prepare end of shift reports to monitor all financial, inventory and cash-handling aspects of the operations
• Maintain safe, secure and healthy facility environment by establishing, following and enforcing sanitation standards and procedures, complying with health and legal regulations
• Accomplishes company goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
Hyatt Hotels CorporationHyatt Regency Newport Beach
Jan. 2010 - Jan. 2012My responsibilities included the over all operations of all food and beverage outlets, special events, staffing and employee and guest relations
Effin's Pub & Grill IncPresident
Feb. 2005 - Nov. 2009Greater San Diego AreaResponsible for the over all operations, marketing, recruiting of the entire business.
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