Requests
2
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Roles
🔥100%
Startup Founder
💸100%
Marketing
👍100%
Sales & BizDev
Geos
Work Background
University of YorkE-Learning Technologist
Jun. 2019 - Nov. 2024YorkPlatforms : - VLE: Blackboard (original & Ultra), Canvas
- LMS: Xerte
- Panopto (service admin)
- Wordpress - Salesforce (superuser) Techy Stuff: - Understanding of LTI, SOAP and REST integrations
- Working knowledge of HTML, CSS and Javascript
- Video creation and editing skills (Adobe Cloud suite, Panopto, Camtasia)
- Knowledge of database management and running queries (Excel, SQL, Python)
- Working knowledge of digital accessibility regulations WCAG 2.1AA
- Technical writing (Snagit, Markdown, MKDocs, Github, Visual Studio Code)
- Interest in the use of AI in learning technology Other feathers in my cap: - Delivering training to staff and students
- Line management experience with team interns - Panopto steering group committee
- Assisting with online assessments
- Digital accessibility (particularly with audio & video)
- UK HE Panopto user group - Blackboard Ally user group - Copyright within the HE sector Achievements: - ITIL Service Management
- Making a UoY "Rewarding Excellence" award (2021)
University of YorkIT Support Specialist
Jan. 2018 - Jun. 2019Full-time roll providing first-line support to staff and students at the University of York. Main Duties: - Delivering face-to-face, telephone and online support to staff and students - Dealing with complex software and hardware queries
- Managing and escalating issues via ticketing management system
- Authoring user guidance - Generating comms for departments via email, Slack and social media
- First line desktop and systems support
- Networking and printing support
- Delivering training to colleagues and staff
- Carrying out testing in various environments
- User account management
- In depth knowledge of Windows, OS and Linux - UX design project (with the library team)
- Library induction project
University of YorkInformation Assistant
Jan. 2016 - Jan. 2018
Intch is a Professional Networking App for the Future of WorkSee more people like Robynne on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
445137 people
24
Founder @ The CreWP @ Business Owner
16
Holistic sleep coach, business owner
19
Voice Actor
78068 people
24
Founder @ The CreWP @ Business Owner
96
Brand Manager @ Bioseutica
19
Graphic Designer @ ClearVUE.Business