PentonEngagement, Education, and Conferences Director | Editor-in-Chief
May. 2013 - Dec. 2018Cincinnati, OHManage all customer-facing content engagement and community. Ran the education business which includes eLearning and technology conferences for IT Pros and developers. Develop content, select speakers/instructors, content acquisition, manage content and event operations. Ran editorial for Windows IT Pro, SQL Server Pro, SharePoint Pro, Dev Pro, Power IT Pro, WinSuperSite and myITforum.com. Led the content sites to its highest traffic numbers in their history. Tasks include business direction, business planning, sales support, operations management, customer experience, strategic planning, contractor and freelancer support, content and expert acquisition, blogging, creative writing and editing, and international focus. As the Editor in Chief, also supplied sales and marketing support to ensure customer acquisition and continuing customer success. Utilized a highly agile, DevOps method for content acquisition and release. IT/Dev Connections is a conference targeted toward developers and IT Pros and delivers crucial deep-dive training to make attendees better at their jobs. As Content Producer, I managed and ran the conference, built on tracks of topics that are continually renewed to be relevant in the industry. As the face of IT/Dev Connections, I help deliver marketing, promotion, and create a strong, loyal community.