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Work Background
Her PLANDirector, Her PLAN Directory Division
Jan. 2024 - Jan. 2025Arlington, Virginia, United States• Lead staff of remote, PT analysts and FT managers recruiting providers for the Directory
• Rethink and realign data systems – HubSpot, online custom directory, and internal software – to scale and accommodate fast-paced growth
• Add and grow state directories to meet donor promised goals. Exceeded directory listing goal by adding in one year an amount equal to that achieved in prior three years. • Create and activate marketing campaigns via email, advertising and social media.
• Participate on Leadership Team for the Her PLAN organization.
• Technology: HubSpot; WordPress; Gravity Forms; Microsoft Office Suite - Teams, Planner, Projects, Loop; Financial systems - Bill, Sage, Zoho; HR systems -Paylocity, TrakStar
Bible Study FellowshipMember Support
Apr. 2023 - Jan. 2024San Antonio, Texas, United States• Provide member support for worldwide members, specializing in online learning platform.
• Learn and use customer service platforms including Freshdesk, Jitbit, and others.
• Participate on member support/technology team to improve and activate solutions, with member feedback at the core of all that we do.
• Provide analysis and input to updates of the online learning platform in response to user experiences.
• Participate in User Acceptance Testing for technology updates and new technology introduction.
• Technology: Customer Support - Jitbit, Fresh Desk, Tawk.to; LMS -Docebo; HR - ADP; Zoom Business; Microsoft Suite
FOUNDATION FOR IMPACT ON LITERACY AND LEARNING INCProgram Director
Sep. 2013 - Dec. 2024• Program Director for Lead4Change Student Leadership Program – making this program the largest, fastest growing student leadership program for 6-12th grades. (2013 – January 2023)
• Successfully collaborate to secure donors for new curriculum programs, including Explore.Act.Tell. (Funded by Albertsons Companies Foundation) • Recruit, train, lead and inspire a team of high achieving consultants and vendors for each program. • Exceed organization and donor goals for program membership, engagement, and participation. • Secure and develop strong and lasting partner relationships with associations, districts and state education leaders.
• Technology: CRMs - HubSpot, Pipedrive; Web Design - WordPress, custom; Support - Dropbox, Google Suite, Google Analytics; Marketing - MailChimp, Facebook Business
Gannett Publishing ServicesDirector, National Sales Operations
Apr. 2012 - Mar. 2013Success was measured by my ability to establish and manage processes before, during and after the sale. Worked with sales and IT teams to customize Salesforce application for GPS use, then develop and implement training across all field and national teams. Tasked to define and communicate strategies for college sales of USA TODAY.
Gannett Publishing ServicesRegional Sales Director, South
Sep. 2011 - Apr. 2012
USA TODAYDirector, Regional Sales & Circulation
Oct. 2010 - Sep. 2011Responsible for the sales goals, plans, training and marketing strategies for the South Region circulation sales of USA TODAY and Gannett's local papers. Worked with field sales teams to identify and target channels of business to drive sales and revenue. The South Region group consistently performed as a strong, cohesive, highly successful sales team.
USA TODAYGeneral Manager
Jan. 2000 - Oct. 2010Washington, DCNegotiated third party distribution partnerships for win win expense and revenue outcomes. Achieved one of the best profit margins among the 15 US circulation markets for USA TODAY. Participated as a training and development leader in the circulation division. Gallup Strengths trainer and coach.
USA TODAYGeneral Manager
Dec. 1991 - Jan. 2000Greater Nashville Area, TN
USA TODAYCirculation Director
Dec. 1986 - Dec. 1991Greater Atlanta Area
USA TODAYCirculation Director
Sep. 1985 - Dec. 1986Jacksonville, Florida Area
USA TODAYRegional Marketing Manager
Nov. 1984 - Sep. 1985Orlando, Florida Area
USA TODAYRegional Marketing Manager
Dec. 1983 - Nov. 1984Charlotte, North Carolina Area
Florida TodayPublic Service Director
Jan. 1981 - Dec. 1983Cocoa, Fl
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