VIVACOM (previously BTC and vivatel)Project Manager, Marketing and Sales
Jul. 2008 - Mar. 2010BulgariaPMO unit, Responsible for the integration between the 3 major system platforms of the company (CC&B, website and ERP), process development and change management among 5 different departments, new product and promotion implementation for mobile, fixed landline and ADSL offerings, estimated functional impact of new ideas, synchronized the system development and communication strategy and vendor management for each project: - Led the scope definition, planning and launch of 5 new tariffs, 7 promotions (both ADSL and mobile), 2 VIVACOM websites (4fun.bg and ADSL provisioning), and 4 VAS promotions. - Created and implemented end-to-end processes for 2 new products and services (SIP Trunk and Mobile music tariff)
- Participated in the vendor selection and management for various applications including Roaming Steering platform and Ring-back-tone services. Average budget of each project was EUR 100K.
- Participated in identifying innovative solutions for digitalization of the last 20% of the network. - Managed the process design and implementation of the new company outlook for the VIVACOM shops. - Led the requirements’ analysis and definition (business and technical) for the launch of the mobile payments service.