Requests
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Work Background
Indepedent Contractor/ConsultantAPIM IAM Integration Consultant
Apr. 2021RemoteResponsibilities:
● Design, develop, and implement WSO2 integrations
● Design, develop, implement, and manage APIs
● Administer integration platforms, including activities such as updating versions of various
WSO2 products, deploying integrations, and APIs
● Migrate WSO2 Identity Server versions in production environments and perform
certification tests for the new environment
● Validate and certify the technological integration platform (assessment)
● Design, develop, and implement tests (functional, unit, integration) both manual and
automated
● Develop frontend and backend layers for the implementation of the complete integration
lifecycle
● Conduct technical training based on official vendor materials for work teams before starting
medium and long-term projects Key Achievements:
● Updated the technological integration platform, including WSO2 Enterprise Integrator,
WSO2 API Manager, and WSO2 Identity Server components, ensuring 100% operational
continuity
● Certified the functionality of the integration platform by executing various test batteries
used by the manufacturer and issuing performance reports
● Achieved 100% verification of implemented functionalities in different projects through the
development and execution of automated tests
● Formed a development team to achieve the goal of developing 100% of the required
integrations
SoftExpert - Software for ExcellenceSystem Integration Analyst
May. 2019 - Feb. 2020Joinville Area, BrazilResponsibilities:
● Design, develop, and implement an integration layer to facilitate the exchange of
information between the SoftExpert Excellence Suite and the various solutions used by
clients in a fast, efficient, and secure manner
● Design and implement a procedure for selecting the technology and tools to be used
● Design the integration architecture to be implemented
● Install and configure test environments and execute P.O.C with candidate tools
● Design, develop, implement, and test integrations to meet client needs Key Achievements:
● Selected the tools required for configuring the integration layer
● Obtained and transformed comparative results from various P.O.Cs into a decision-making
report
● Addressed requests (execution orders) for generating specific integrations for clients,
achieving a 90% resolution rate within the defined service level agreements (SLAs)
● Identified new requirements after analyzing execution orders
PDVSA Petróleos de Venezuela S.A.DBA's Supervisor
Oct. 2018 - Mar. 2019Maracaibo, VEResponsibilities:
● Plan and schedule maintenance activities related to the database platform
● Distribute workload among department personnel
● Technical leader for major maintenance and execution of technological update projects Key Achievements:
● Executed 100% of the activities associated with maintenance plans
● Addressed service requests, meeting at least 95% of the established service level
agreements (SLAs)
ChakrayAPIM IAM Integration Consultant
Sep. 2016 - Jan. 2025Responsibilities:
● Actively participate in the design, development, and implementation of integration
architecture.
● Deploy various components of the integration architecture on cloud computing services
● Design, develop, and implement WSO2 integrations
● Design, develop, implement, and manage APIs
● Design, develop, and implement tests (functional, unit, integration) both manual and
automated
● Design, develop, and implement scripts for the adoption of the CI/CD paradigm.
Configure private instances of GitLab and Jenkins as part of the integration platform
● Produce material for technical training based on the specific needs of each project
● Conduct technical training based on official WSO2 materials and materials produced by
Chakray for work teams before starting medium and long-term projects
● Provide specialized post-implementation consulting
● Manage requirements and document business processes
● Act as a senior consultant to address blocking issues identified by the development team
● Act as a team leader during the development and automated testing phases
● Act as a maintenance analyst during the post-implementation phase of projects
● Project management (Scrum Master) Key Achievements:
● Effectively implemented the integration platform after deployment, completing all steps
required for production and making 100% of the components available
● Established automated and semi-automated processes for deploying integrations and
platform components, producing the required documentation for each case
● Implemented 100% of the required functionalities in various projects undertaken
● Promoted best practices in product development processes and project management
● Controlled development and implementation activities within some projects
● Executed over 95% of the activities associated with maintenance plans
PDVSA Petróleos de Venezuela S.A.Database administrator (dba)
Jan. 2015 - Sep. 2018Maracaibo, VEResponsibilities:
● Execute maintenance activities related to the database platform
● Execute major maintenance and technological update projects
● Address assistance requests
● Participate in the operational shift scheme Key Achievements:
● Executed 100% of the activities associated with maintenance plans
● Addressed service requests, meeting at least 95% of the established service level
agreements (SLAs)
● Achieved 99% database availability, as defined in the service level agreements (SLAs)
PDVSA Petróleos de Venezuela S.A.Applications Analyst
Feb. 2005 - Dec. 2014Maracaibo, VEResponsibilities:
● Configure and tune Apache web servers
● Configure and tune Glassfish web servers
● Configure and tune Subversion servers
● Software design
● Maintain applications related to crude oil (petroleum) oversight processes
● Execute periodic processes related to applications
● Execute preventive and corrective maintenance Key Achievements:
● Executed 100% of the activities associated with maintenance plans
● Addressed service requests, meeting at least 95% of the established service level
agreements (SLAs)
● Achieved 99% application and service availability, as defined in the service level
agreements (SLAs)
PDVSA Petróleos de Venezuela S.A.Oracle PL / SQL Programmer
Feb. 2004 - Feb. 2005CaracasResponsibilities:
● Automate processes related to human capital management
● Generate ER diagrams and adapt data models
● Process large amounts of data in batches (over 12 million records)
● Document the procedures and functions involved Key Achievements:
● Implemented an application for managing information related to the corporation's human
capital
● Successfully executed production deployment within established deadlines, managing data
concurrency
PDVSA Petróleos de Venezuela S.A.Call Center Analyst
May. 2003 - Feb. 2004Maracaibo, VEResponsibilities:
● Address support requests
● Interpret and analyze the problem to channel it effectively Key Achievements:
● Addressed service requests, meeting at least 99% of the established service level
agreements (SLAs)
● Resolved at least 80% of cases at the first level of support, meeting the established
agreements (SLAs)
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