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Work Background
Caribbean Mind & Hormone ClinicCo-Founder
Aug. 2023BarbadosProudly co-founding this telemedicine offering, with the brilliant Dr Ayana Gibbs, to the chronically under-served Caribbean region, starting in Barbados. Caribbean care, mental health aware.
Tribe AIAssociate Product Manager
Mar. 2023Part of the Tribe AI collective - a vetted talent pool working on and sharing expertise on AI projects.
FigTree FinancialChief Technology Officer
Apr. 2021 - Mar. 2023BarbadosFigTree Financial Group is a wealth management firm that offers a variety of financial services aimed at supporting families, institutions, and entrepreneurs in managing significant wealth and assets. I was engaged to lead the executive team in the strategic selection and deployment of a cutting-edge wealth advisor platform (Family Office), elevating FigTree Group's capabilities and services in the high-net-worth market (HNW). ◼ Established a cost-effective and adaptable corporate IT function, aligning technology initiatives with business objectives for optimal efficiency.
◼ Architected and configured cloud-based infrastructure and security protocols, ensuring scalability, resilience, and robust data protection.
◼ Recruited and onboarded top-tier IT operations talent to enhance and maintain the infrastructure, optimising performance and reliability.
◼ Conducted comprehensive evaluations of CRM solutions tailored to the unique needs of a Family Office environment, ensuring seamless client interaction and data management.
◼ Negotiated contracts with key vendors, including Factset, Bloomberg, and emerging tech firms, securing favourable terms and maximising value for FigTree Group.
◼ Led the deployment of a new wealth management platform, drove the project from inception to launch, and ensured a smooth transition of technology responsibilities, and positioned FigTree Group as a leader in wealth management technology.
GP Strategies CorporationTechnology Partner
Mar. 2017 - Oct. 2020GlobalGP Strategies Corporation is a global leader in providing workforce transformation solutions; it focuses on helping organisations improve performance through people development and learning initiatives. I coordinated the successful acquisition of McKinney Rogers by GP Strategies, a Fortune 1000 company, in collaboration with the CEO, and expanded the company's portfolio and market presence. ◼ Led the seamless migration of IT services from McKinney Rogers' Azure cloud-based infrastructure to GP Strategies' in-house model, and ensured continuity of operations and data integrity.
◼ Retained full autonomy as Chief Technology Officer (CTO) of McKinney Rogers throughout the migration process, maintaining strategic direction and operational control during the transition period.
McKinney RogersChief Technology Officer
Jan. 2012 - Oct. 2020London, New York, Barbados, Nairobi, Kuala LumpurMcKinney Rogers International is a consultancy firm specialising in strategy execution; it helps organisations bridge the gap between strategic planning and effective implementation. I was engaged to spearhead all technology initiatives for the boutique consultancy. ◼ Directed the development and management of two SaaS software and mobile products (iOS and Android), serving more than 70 client companies worldwide.
◼ Migrated IT infrastructure to Azure cloud, subsequently redesigned and built 2 major product versions utilising cutting-edge technologies, including React, GraphQL, .Net Core, and Azure DevOps.
◼ Implemented lean and agile methodologies tailored for ex-military consultants, and ensured battle-ready efficiency and agility in software development processes.
◼ Conducted strategic planning and wargaming sessions, along with High-Performance Team training courses, to enhance the consultancy's business strategies and team performance.
◼ Managed a diverse team of onshore and offshore Consultants, observed their working practices, identified pain points, and developed operational improvements, resulting in more effective company-wide 'ways of working.'
◼ Utilised software tools to scrutinise KPIs, uncovered discrepancies and ensured the company measured the most relevant metrics for success.
Harris Paints International Ltd.Vice President Information Technology
Jul. 2008 - Jul. 2011BarbadosHarris Paints Group, (aka Caribbean Champions of Colour) is a leading manufacturer and distributor of paints and related products; it operates facilities across the Caribbean, Central America, and the USA. I was engaged to oversee the technological aspects of operations, including technology strategy, innovation and R&D, IT infrastructure and process improvement, to maintain a competitive edge. ◼ Led technology-driven enhancements in manufacturing and business processes, leading to significant efficiency gains and cost reductions.
◼ Held a key leadership role as a member of a 6-person executive committee, steering the strategic direction and operational management of the Group.
◼ Directed a team of 8 senior managers and oversaw 280 staff across 17 international markets, ensuring cohesive operations and market-specific strategies.
◼ Led major initiatives including migration of core IT services to Google Cloud to advance collaboration and operational scalability, implemented Sage Accpac ERP to streamline financial and operational processes, and rolled-out advanced retail POS systems to improving transaction efficiency and CX.
◼ Undertook a comprehensive website overhaul to boost online presence and user engagement, and built a data lake and warehouse to enable data-driven decision-making.
◼ Astutely negotiated international telecoms contracts, securing cost-effective and reliable solutions.
CIBC FirstCaribbean International BankProject Manager
Apr. 2008 - Jun. 2008Barbados, Jamaica, CanadaBanking Infosec: Reporting to the Director of Technology, and responsible for 3 projects as part of an information security (not just IT) task force: technology risk assessment, information classification & monitoring, and information security awareness. Was offered a permanent position, but decided to leave banking for a while.
Adaptive Consulting CorpFounder & Fractional CTO
Mar. 2008London & BarbadosAdaptive Consulting specialises in guiding businesses through the challenges of a rapidly evolving business environment; it helps clients anticipate future trends, and adapt quickly to sustain their competitive edge. Examples of services are given below. ◼ Providing deep insights into emerging technology paradigms to help businesses understand and prepare for future innovations.
◼ Specialising in rapidly and efficiently launching start-up technologies, whether within a tech firm or as the technological division of a larger organisation. ◼ Driving product management initiatives as an Associate Product Manager at ‘Tribe AI’, a US-based AI technology collective, and at ‘Go Fractional’, an innovative US-based fractional CXO leadership forum.
◼ Offering expertise in transforming business operations and processes to swiftly adapt technologies to new market conditions.
◼ Utilising extensive experience from gained from a wide range of sectors including the highly regulated financial services, government, media, and traditional manufacturing and distribution.
◼ Delivering expertise across both developed and developing countries, having completed outstanding projects in the Caribbean.
Capital G Bank LimitedSenior Business Analyst
Aug. 2004 - Mar. 2008Bermuda, USACore and Internet Banking & payment systems: Delivered the first Internet Banking delivery channel for the bank, comprising system selection, process analysis, testing and support team setup. Was also Analysis lead on implementation of new core banking system, particularly interbank and SWIFT wire transfer processing, and day-end processing. Also justified and launched a new business Visa card.
BBCBusiness Analyst / Project Manager
May. 2003 - Jun. 2004London, United KingdomCRM: This commercial division of BBC needed CRM. There was insufficient strategic imperative to drive sweeping change, so a number of tactical initiatives were devised to stimulate a broader change programme. CRM budget was 3m GBP. Project was delivered early, at a cost of 280k GBP.
Independent Consultant, Technology project managementProject Manager
Aug. 2002 - May. 2003London, United KingdomDevOps: Working with Argos Direct on the software test environment configuration and pipeline, to enable them to launch software products and updates faster and more cleanly. Learned a lot about eCommerce architecture and DevOps.
CapcoConsultant
Jan. 2000 - Dec. 2002London, United KingdomFintech: Worked on both retail and investment banking projects, primarily focusing on internet technologies. Work involved test management, system selection, strategic planning for the launch of an internet bank, technology consolidation review, and vendor partnership liaison. Enjoyed the consulting challenge of 'parachuting' into assignments, determining what the client needed, and delivering it.
Phoenix Database TechnologiesSystems Analyst
Jan. 1998 - Dec. 2000London, United KingdomCoding: Supported, designed and developed a number of systems using Microsoft development technologies, including a risk management system, a global share options system, and an asset management strategic planning tool.
Siemens GEC Communications SystemsGraduate Engineer
Jan. 1996 - Jan. 1997Nottingham, United KingdomFormerly GEC Plessey, this division focussed on enterprise telecoms switches. Developed the Video-on-Demand website for the company's ATM switch demonstration at the Networks '96 Expo. Received Personal Contribution Award.
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