Mísia Félix

IT Support Specialist

Client Relations SpecialistService Quality ManagerAssistantData EntryAdministrative AssistantCall CenterCustomer Support RepresentativeSupport SpecialistITCall Center SupervisorCall Center TrainerTechnical Support AgentCustomer ServiceConsultingHelp Desk SupportChat SupportLive ChatProject ManagerTech SupportAdvisorAssociate

IT Support and Customer Support professional with experience in international service desk environments. I’ve worked supporting users across different regions and industry fields, handling technical issues, customer requests, managing help desk operations and quality. Multilingual (English, Portuguese, Spanish) and focused on clear communication, problem-solving, and reliable service delivery.

People also viewed

Michael Klaus H. Schaeffler

Owner @Createyoursuccess4life

Business OwnerStartup Founder

Ramon Van Santen

Management Consultant, (Senior) Manager, (Digital) Marketer, Trainer @VSE | Van Santen Enterprises

United States💰 Investor & VCSport Fan+56 tags

Quality Engineer @Johnson & Johnson

Creative ProducerMarketingSpin instructor+33 tags

Michelle Rörich-Schultz

Self employed @MRF

Fitness CoachMarketing📝 Influencer or Blogger+15 tags

Commercial Director @Nostra

Financial AnalystAccountantM&A Expert+7 tags

Business Partner @Five Gates Consultants

Chartered Fınancıal Analyts

Financial PlannerInvestment OfficerFinancial Analyst+4 tags

CEO @Odontocenter

Senior Project Lead @MMP Fintech Payments Solution PVT Limited

PythonSQLJavaScript+7 tags

Digital Marketing Specialist @Hireology

CopywritingCopywriterEmail Marketing Manager+9 tags

Feedback from Mísia’s ex-colleagues

user-post-1

user-post-2

user-post-3

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Network Power<100 people

Roles

💰50%

Investor & VC

🔥50%

Startup Founder

💸50%

Marketing

Geos

🇺🇸50%

United States

Requests

Touchpoint image

2

Personal Pitch

Quality Audit Services for IT Support Teams

Touchpoint image

0

Service Pitch

Boost Your IT Career with Optimized Profiles

Intch is a Professional Networking App for the Future of Work

300k+ people

130+ countries

AI matching

Get Intch if you'd like to

Get Recommended to New Customers

Connect with Like-Minded People

Find a side project

Reach Top Niche Experts

Find Jobs on a Hidden Market

Find a Perfect Co-Founder

Find a Trusted Mentor

Hire Top Global Professionals

See more people like Mísia on Intch

Customer Service

1791323 people

17

Manager

31

P&C Business Partner Advisory, GLaDs Expert @ Roche

24

Digital Marketing Expert

Customer ServiceClient Relations Specialist

374484 people

17

Manager

24

Digital Marketing Expert

19

Senior Trading Coach & Brand Content Lead