For Your Child Preschool IIDirector
May. 2017 - Nov. 2021Greater Chicago AreaOversaw daily operations of facility and program functions.
Outlined, implemented and maintained personnel-related policies and procedures. Developed organizational filing systems for correspondence, communications, records and reports.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Identified vacancies in staff, managed all phases of recruitment and interviewed prospective personnel.
Facilitated new hire onboarding by scheduling training initiatives, resolving issues and processing paperwork.
Organized staff meetings to convey policy changes and hear employee input.
Resolved various situations to cultivate strong, positive relationships between team members. Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
Aided senior leadership during executive decision-making processes, recommending corrective actions and improvements.
Listened to and understood clients' needs, explained and discussed options and outlined best-fit services.
Recruited new enrollments, performed tours and successfully maintained capacity of facility.