Gunjana Manak

Customer service @DGN immigration

CopywritingCopywriterContent WriterProofreaderCase ManagerClient Relations Specialist🎓 StudentResearch AssistantProject CoordinatorBusiness OwnerCall CenterCustomer Support RepresentativeSupport SpecialistAppointment SetterTechnical Support AgentCustomer ServiceHelp Desk SupportChat SupportLive ChatCustomer Care SpecialistCustomer Retention SpecialistAssistantAdministrative AssistantPersonal AssistantExecutive AssistantOffice AssistantOffice AdministratorData EntryData Entry SpecialistTyping SpecialistData Entry AssociateDatabase CoordinatorDocument Processor

At DGN Immigration Company, we have seen a significant increase in customer inquiries over the past quarter. Our customer satisfaction ratings remain high, with an average score of 4.5/5. However, we have identified some areas for improvement. These include reducing response times and providing more comprehensive information on visa procedures and immigration law changes. We also plan to implement a new customer service training program to further enhance our team's skills and knowledge. Overall, our focus remains on delivering exceptional service to our clients and helping them navigate the immigration process smoothly.

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