The Craftsman AgencyBusiness Operations Manager
Mar. 2016 - Nov. 2019San Francisco Bay AreaCreated quarterly + annual budgets and financial projections for a $3.5m revenue company Managed recruitment and onboarding processes, from candidate sourcing to writing offer letters Implemented process improvement and strategic budgeting, including introduction of new payroll, expense, application tracking systems (ATS), and budgeting software Transitioned the company from cash to accrual accounting to more accurately predict financial future Created internal HR policy, including better integration of healthcare benefits, 401K, employee handbook, legal compliance (across states), and other employee/culture initiatives Performed accounting functions (collections, invoices, accruals, AP/AR, and reconciliations) Assisted in the facilitation of a remote-friendly office culture for a fully distributed team