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Work Background
TargetGeneral Merchandise Manager
Jul. 2018 - Apr. 2021Miami, Florida, United StatesFollow up on Trailer Sort & Stock timely completion and accuracy
Ensure execution of daily accuracy and timeliness of replenishment routines
Manage the store sales team to ensure customers are being helped in a timely fashion
Conduct sales and inventory accuracy management
Assist in employee training and development
Manage net revenue at store level
Inspire and encourage employees to ensure a high level of morale
Assist customers and troubleshoot customer service issues when necessary
Ensure all fulfillment and food workload is completed on time
Pricing and signing weekly task were completed
Strategically leading and planning all presentation
All SerendipityComputer Technician
Jan. 2009Miami-Fort Lauderdale AreaIT Support Specialist
Data Research when customer needs information Data Mining for Social Media purposes
Data Analysis per request of customers
Data Entry to accountant software for several customers Graphic Design and Web Design as per request
Fleming EquipmentAssistant Manager / IT
Jun. 2007 - Jan. 2018Miami/Fort Lauderdale AreaIT Support Specialist
Assistant Manager
Research for customers and product overseas. Data Mining
Graphic and Web Design Social Media Producer
Internet Search of products and merchandise to purchase E-Commerce Specialist
Processing vast amount of product data to load and preserve product data integrity
Office and Warehouse Management
Tampa CargoExecutive Analyst
Jun. 2002 - Jun. 2007Miami/Fort Lauderdale AreaExecutive Analyst
Account Receivable
Data Research Transfer data from paper formats into computer files, or database systems using keyboards, data recorders or optical scanners Verify data by comparing it to source documents Data Entry
WalgreensCustomer Service Representative
Jan. 2001 - Jan. 2002Miami/Fort Lauderdale AreaIdentifying and assessing customers' needs to achieve satisfaction Resolve customer complaints
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