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Work Background
Orb RemoteQuality Assurance Manager
Jun. 2022Philippines
CoinberryFinancial Transaction Analyst
Feb. 2021 - May. 2022
Free Agentn/a
Mar. 2020 - Feb. 2021
China Bank PHSenior Customer Relations Assistant
Mar. 2013 - Mar. 2020Philippines- Generates daily reports for several branch deliverables (e.g. New Account reports, Significant
movement reports, etc.);
- Encodes and updates detailed information of clients to generate unique customer IDs;
- Manages client record accuracy for account opening/maintenance in FINCORE;
- Solely handles coordination and processing of high-cost products, including Trust and Treasury
investment accounts, and special savings accounts;
- Acts as an executive assistant to the Branch Manager providing various services from document
preparation, client research, and review, to business letter writing for any professional
correspondence.
- Performs various tasks and responsibilities for client-provided after-sales requests;
- Created various excel pivots and database sheets (e.g. multiple Investment Maturity schedules,
Safety Deposit Boxes annual schedules) to streamline existing outdated and tedious processes in
accordance with policies and guidelines;
Toyota Motor Philippines CorporationDevelopment Intern
Oct. 2010 - Jan. 2011Region IVA - Calabarzon, Philippines
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