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Work Background
TwilioSenior Manager , Sales Development Representatives International Twilio Segment
Oct. 2024Dublin, County Dublin, IrelandI lead a global team of Sales Development Representatives across multiple regions, driving pipeline growth and aligning SDR efforts with our overall sales strategy. My role focuses on developing and implementing standardised processes, ensuring effective outreach and lead qualification, while coaching and mentoring SDRs to excel in their roles. I collaborate closely with sales, marketing, and enablement teams to ensure our efforts are aligned, data-driven, and tailored to regional needs. By fostering a high-performance culture, I focus on optimising performance, developing talent, and ensuring our SDR teams contribute significantly to revenue growth worldwide.
TwilioManager ,Emerging Sales Twilio Segment
Jan. 2024 - Oct. 2024Dublin, County Dublin, IrelandCurrently responsible for leading a team of account executives spread across Europe, the Middle East, and Africa. I am focused on driving revenue growth, foster client relationships, and enhance the performance of the sales team in our Emerging sales band .
SegmentManager ,EMEA + LATAM Enterprise Sales Development at Twilio Segment
Jan. 2022 - Oct. 2024Segment, a Twilio Company, is the #1 CDP — customer data platform — that collects, stores and sends data to hundreds of business tools with the flip of a switch. Organizations like Atlassian, Nike, Glossier, Levi’s, Intuit, HBO and IBM trust Segment to make using customer data easy. I helped build out the EMEA Segment SDR org in EMEA working alongside Sales programs , Marketing, Sales leadership and Enablement I am currently leading a team of fantastic Enterprise SDRs in EMEA across all EMEA regions ,UKI , France, DACH ,Nordics ,Iberia Benelux and MEA .
Vodafone BusinessDigital Sales Manager
Jan. 2019 - Dec. 2021County Dublin, IrelandPreviously Lead 2 high performing sales team. One focused on acquisition primarily in Northern Europe with Global multinational companies within the Mobility, Cloud ,IoT and Fixed portfolio. One focused on desk-based account management for some of Vodafone's largest FS&I customers in the UK. Worked on multiple projects on Lead Funnel Improvement and Sales enablement.
Reporting directly to Regional and Global Directors in Sales and Marketing
Vodafone BusinessPartner Development Manager (Belgium)
Oct. 2018 - Jan. 2019County Dublin, IrelandI worked closely with Vodafone's Partner Market in Belgium. Building a strong working relationship between Vodafone and our Partner to help offer our customers world-class global solutions .
Vodafone BusinessChannel Account Manager
Oct. 2017 - Sep. 2018County Dublin, IrelandI worked as a Channel Account manager and Product specialist . I supported and managed some of the biggest Vodafone resellers in the UK and Northern Ireland dealing in Unified Communications and Office 365 , ensuring they are always up to date with product feature and functionality, training and quarterly promotions. Helping the Partner bring the best solutions for their customers . Managing pipeline, reporting, and dealing with stakeholders on a daily basis.
Vodafone BusinessEnterprise Account Manager
Jul. 2015 - Oct. 2017IrelandPreviously focused on providing Vodafone's combined business solutions to organisations operating within the U.K. market place. Vodafone's Total Communications is enabling organisations to become Ready Business. A Ready Business is empowered by communications to be scalable, responsive, efficient, customer-centric and connected. Our unique combination of mobility-focused consultancy plus intelligent connection to all infrastructure and data, enables your business to be ready for almost anything. Vodafone's integrated next-generation fixed and mobile network, combined with our cloud based platforms, machine to machine services and professional expertise, uniquely allows us to offer you a complete range of communications services with a truly global reach, through a single, accountable relationship.
Sage IrelandSales Executive
Jun. 2014 - Jul. 2015DublinI was responsible for generating new business by developing innovative accounting & payroll solutions for SME customers. Other duties include hitting monthly sales targets, coordinating with other departments in-house in order to generate additional revenue & identifying new business opportunities on a day to day basis. Hitting K.P.Is and giving high level of customer service.
Cornmarket Group Financial ServicesHealth Insurance Advisor
Nov. 2013 - Apr. 2014My main roles were contacting our current clients or receiving calls from potential new business clients and advising them on the best financial advice for the year on the market. Using my skills and product knowledge I achieved a high standard in customer service and satisfaction but also hitting targets in sales and renewing customers.
Appco GroupSales Team leader
Jan. 2011 - Jan. 2013I was involved in selling , recruiting, training and managing a team of people to perform to a high standard. I have learnt different ways to impulse people into products and close effectively. Achieving individual weekly sales goal. I exceeded this goal most weeks hitting on average between 120-140% of my weekly target. I achieved awards in sales and in team management. My sales team was in the top 10 across all divisions and offices across the country every week.
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