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Work Background
TransPerfectLanguage Quality Manager @Amazon AWSLoc
Apr. 2020- Final proofreader/editor for several AWS marketing campaigns from English into Spanish. Including e-books, banners, emails, newsletters, info-graphics, Power Points presentations, etc. - Giving feedback to language service providers focusing on style and compliance with the reference material. - Monthly and quarterly checking of glossaries, term bases, knowledge bases and style guides. - Terminology Team member
Majorel PortugalContent Reviewer
Dec. 2019 - Apr. 2020Lisbon Area, Portugal- Responsible for evaluating online social media, web page content and advertising content in conjunction with client policy
- Visually navigate and review images, videos, accounts and text-based content
- Escalate violations of client policies using internal tools
- Maintain a high level of quality in each case reviewed
- Balance priorities of daily workflow tasks in line with client needs
- Participation in client meetings to discuss findings and make ongoing recommendations
IQVIAProject Management Analyst
Mar. 2019 - Nov. 2019Argentina- Carrying out complex processes and tasks that result in high-quality products which were completed in accordance with service level agreements (SLAs) and within project timelines.
- Creating and maintaining relevant project documents and trackers.
- Ensuring accurate completion and maintenance of internal. systems, databases, tracking tools, schedules, and project plans with project-specific information.
- Reviewing, evaluating and recommending modifications to designated processes.
- Supervising and participating in documents management (creation, review, maintenance, storage, as appropriate)
- Participating and leading team meetings. - Collaborating with project leader and team members in creating and reviewing the study specific documents.
- Evaluating the quality and integrity of the study site practices related to the correct implementation of the protocol and compliance with applicable regulations.
- Escalating quality issues to relevant stakeholders and/or the line manager.
RoundTable StudioLocalization Project Coordinator
Aug. 2018 - Mar. 2019Buenos Aires- Managing and retaining key company accounts.
- Acting proactively to identify and reduce different risks.
- Solving complex problems related to resourcing, quality, and tool and file types, among others, while controlling account costs and ensuring targeted profits.
Shouk Front Desk Staff
Mar. 2018 - Aug. 2018DublinTasks: I started as a waitress in this Middle-Eastern Restaurant to later on being granted with reception/management responsibilities such as: - Draw up client bookings for tables and ensure that tables are set before clients’ arrival
- Manage the front desk by receiving incoming calls, greeting and attending to customers
- Inform guests about the availability of tables and direct them to the tables
- Assist customers with answers to queries, and proffer solutions to issues within your capacity
- Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner
- Keep clear records of payments received and make detailed notes of balance payments
- Check the restaurant’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary
- Communicate with other staff, such as dinners, informing them of clients’ bookings, needs, and complaints.
Postdata Language ServicesProject Coordinator and English-Spanish Translator
Jan. 2017 - Mar. 2018Gran Buenos Aires, Argentina- Coordinating project schedules and linguists teams.
- Communicating with customers to identify and define project requirements, scope, and objectives.
- Preparing project proposals, deadlines, schedule and budgets.
- Translating and editing different kinds of material from English into Spanish.
- Using different translation memory software (mainly Wordfast and Trados).
TransPerfectLocalization Project Manager
Aug. 2015 - Sep. 2016Retiro, Capital Federal.- Handling projects from beginning to end including: source content analysis, project initiation, project planning, assembling translation teams, managing in-country translation reviews, edition and “Final-Eye” revisions. - Additionally, writing meeting minutes in English and Spanish.
Freelance TranslatorEnglish>Spanish Technical-Scientific Translator/Proofreader
Mar. 2015- Translating and editing technical, scientific and executive texts.
Hospital Italiano de La PlataCall Center Representative
Mar. 2015 - Jul. 2015La Plata
FreelancerEnglish Teacher
Jan. 2006 - Nov. 2019- Organizing and delivering classroom lectures to students.
- Evaluating students' class work and assignments.
- Preparing classroom and coursework materials, homework assignments, and handouts.
- Creating a vibrant teaching atmosphere.
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