InvestecApplication Manager
Jul. 2018 - Dec. 2019sandtonAs the Application Owner across all environments, I took full responsibility for overseeing applications, ensuring successful project delivery by efficiently allocating resources and engaging stakeholders in project management. I led change management efforts, developing and implementing the operating model while clearly communicating the Operations Support Model to all relevant parties. I ensured that constructive feedback was provided following issue resolution and focused on continuous improvement. I drove the development of application strategies, optimized operational efficiency, and defined strategic objectives that aligned with the organization’s goals. By conducting thorough system analysis, I ensured that applications supported these objectives and managed training, licensing, and vendor relationships. I also oversaw cost allocation for in-house training, system maintenance, and new implementations. I played an integral role in recruiting software developers, adhering to budget constraints, and collaborating with various teams to maintain high-quality standards throughout the software development lifecycle. Additionally, I reviewed software solutions and system performance, identifying areas for improvement and presenting proposals to optimize processes.