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Work Background
AppleSales Specialist
Oct. 2023 - Mar. 2025New York City Metropolitan Area-Top contributor and subject matter expert for retail business services. Led the store with 44 successful business introductions and generated $33,000 in attached revenue. -Proactively identified customer needs through active listening and product demonstrations, creating a seamless and personalized shopping experience that encompassed all of Apple. This resulted in a 90+ Net Promoter Score and Team member Score in the past year. -Mentored and supported other team members in fostering an inclusive environment that enabled them to effectively support multiple customers, as well as consistently provided progress updates to peers. -Modeled behaviors emphasizing the significance of active product demonstrations, sharing best practices and conveying the purpose and vision of Apple to enhance conversion rates.
Fresco Business Development Manager
Jun. 2022 - Dec. 2022United StatesKey Responsibilities: -Analyze the starting situation of the sales force: know the sales history and data of the
company to date and develop and execute Sales Plan.
-Responsible for making a logical sales forecast according to previously established sales
objectives.
-Develop sales budgets that serve as a guide to making effective business decisions.
-Constantly investigate the market, and propose new sales opportunities that allow us to be
competitive and innovative in our market niche.
-Determine the sales process in each of the stages of our clients, ensuring successful long-
term negotiations.
-Train and monitor the Business Intelligence Analyst department, create a motivating and
healthy environment and identify opportunities to improve service sales.
Comercializadora AmericanaOperations Manager
Oct. 2021 - Jun. 2022Dominican Republic-Oversee the process from start to finish with imports of various goods and raw materials to the Dominican Republic. (Price quotation, negotiation, selection of Incoterm, import process, and local distribution).
- Inventory Management: Keep track of all inventory that arrives, assure its quality, and later send to its proper location. -Analysis and optimization of routes Distribution.
-Report analysis for further strategy implementation.
- Product sourcing: Constantly monitor the market for the selection of products and be aware of price changes to effectively keep low costs.
- Supervise distribution routes and check routinely with our vendors to maintain optimal conditions of sales.
-Keep constant communication with clientele to ensure the best service and business relationship possible.
Best BuyMobile sales consultant
Jan. 2020 - Mar. 2020New York City Metropolitan Area
LaserShipDelivery Driver
Oct. 2018 - Sep. 2020Englewood, New Jersey-Deliver packages to the assigned route making sure that the package is handled with care and placed on a safe location.
-Load the assigned cargo van in an organized manner for easiness of delivery.
Best BuyConnected Devices / Quickserve Sales Consultant
Oct. 2017 - Jul. 2018Greater New York City Area* Greeting and welcoming customers to the store in addition to making sure their visit was engaging and satisfying – making sure every customer goes away feeling excited about the next step in their technology journey.
* Accurately processes transactions associated with both in-store purchases and online order pick-ups.
* Applies the appropriate knowledge and expertise through ongoing learning and self-development to enable an excellent customer shopping experience.
* Stays up to date on Best Buy products and in-store service offerings and provides complete solutions to customers during each transaction.
* Maintains a clean, well-stocked and inviting store appearance in all areas.
* Receive and organize online orders for efficient customer pick-up.
Boost MobileRepresentative
Feb. 2016 - Aug. 2017Greater New York City AreaGive a consumer the best experience when they go to a Boost location to Buy a Phone or just to simply pay
their bill. Assist with technical support when a consumer needs it, And Able to acknowledge consumers about.
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