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Work Background
Rocky Mountain University of Health ProfessionsDirector of Student Services
Mar. 2023 - Nov. 2024Provo, Utah, United StatesDirect and oversee the student services unit, crisis management, strategic planning, and finances • Leadership & Strategic Vision: Directed the strategic planning and execution of student services with a focus on fostering cultural education, celebration, and student engagement. Created and led initiatives to promote diversity, equity, and inclusion, ensuring alignment with institutional goals. • Intercultural Engagement: Spearheaded the development of intercultural programs that enhanced student belonging and community. Collaborated with stakeholders across the university to ensure cultural education and engagement programs were effective and compliant with policies. Collaborated extensively with the international student population as a DSO and advisor, and actively contributed to the University’s Diversity, Equity, and Inclusion (DEI) committee • Staff Management & Development: Recruited, trained, and mentored a diverse team of specialists, with an emphasis on professional development and continuous improvement in intercultural competencies. • Program Oversight & Assessment: Designed and implemented strategic approaches to intercultural engagement, including compliance with relevant policies. Monitored and assessed program outcomes, ensuring alignment with institutional priorities and continuous improvement. • Stakeholder Collaboration: Built and maintained strong relationships with internal and external stakeholders, including community partners, to enhance intercultural initiatives and support university goals.
Rocky Mountain University of Health ProfessionsAssociate Director of Student Services
Jan. 2022 - Mar. 2023Utah, United States
Rocky Mountain University of Health ProfessionsStudent Affairs Manager
Nov. 2018 - Jan. 2022Provo, Utah Area- Oversee all student support activities, including class leaderships, student housing, access to health services, new student orientation and other student events that includes service projects and social events
- Manage day to day graduate student support activities and serve as primary intake for all significant student issues and crises
- Manage and forecast the annual Student Support budget
- Manage and oversee regular Student Wellness check-ins
- Continue building Student Services’ repertoire by ensuring up to date student resources and student support materials. Lead robust social and service activities to further engage interprofessional interactions within all programs. Encourage collaboration and connections within all programs
Rocky Mountain University of Health ProfessionsStudent Services Coordinator & University Photographer
Jun. 2017 - Nov. 2018Provo, Utah• Successfully coordinate and assist with the organization and execution of all program’s new student orientations
• Manage and maintain the organization of student-led service projects, class leadership development, student focus groups and student support resources in order to ensure and enhance the student-centered experience for RMUoHP students • Deliver professional quality images using prior photography expertise to capture University-wide special events, commencement, student/faculty accomplishments and professional headshots for employees and students
Rocky Mountain University of Health ProfessionsAdmissions Representative
Oct. 2016 - Jun. 2017Provo, Utah Area• Manage and process all post-professional healthcare program applications and some residential applications using Gravity forms, WebAdmit, Smart Sheet, Top School and Salesforce
• Daily communication with at least 30 prospects and applicants via phone and email • Assist with photography coverage for campus events, professional headshots and marketing brochures
• Assist with semi-weekly residential program interviews and other Campus Events year round
www.portraitsbyjeanine.comBusiness Owner, Photographer
Jan. 2014Orem, Utah- Built a thriving photography business recognized for high-quality, customized experiences, consistently earning 5-star client reviews. Designed and launched my own website from the ground up, creating a seamless user experience that showcases my portfolio and streamlines client bookings.
- Strategic Marketing & Brand Growth: Developed and executed all marketing initiatives, including targeted social media campaigns, local advertising partnerships, and in-person networking at bridal expos. Designed custom marketing materials to attract ideal clients, increasing brand visibility to over 1,700 followers.
- Creative & Technical Expertise: Captured and delivered over 70,000 professionally edited photos using advanced Sony equipment and Adobe Lightroom. Maintained an exceptional level of detail, efficiency, and artistic quality while managing multiple projects and tight deadlines.
- Client-Centered Approach: Provided personalized consultations and tailored photo sessions to authentically capture each client’s unique vision. Built strong client relationships through exceptional service, resulting in repeat business, referrals, and long-term satisfaction.
BYU - Idaho IBCChief Marketing Officer
Jan. 2011 - Apr. 2011Rexburg, ID• Co-founded an on-campus business that generated $4000 in sales at the end of four months, creating and delivering care packages to students that were bought by their fellow colleagues, parents and faculty
• Utilized the strengths of each of my 10 marketing members by understanding their individual talents which produced high quality work in a voluntary based position
• Successfully marketed our products that directly affected sales through daily collaboration, inclusive knowledge of marketing principles, careful planning and willingness to work extra volunteer hours
Rexburg Area Chamber of CommerceMarketing Project Manager
Apr. 2010 - Jul. 2010Rexburg Idaho• Successfully organized a 10-week summer music event called Concerts in Smith Park, featuring well-known bands, individual performers and local businesses
• Created, executed and distributed marketing materials to promote the event through social media, radio advertisements, newspapers, flyers, banners and posters that were posted around local businesses and apartment complexes
• Secured sponsorships and volunteer performers through in person contact, social media connections and constant phone conversations
• Established a weekly following that ranged from 80-150 individuals from the community
Brigham Young University - IdahoLead International Student Advisor
Sep. 2009 - Dec. 2011Rexburg, Idaho• Advised over 500 enrolled F-1 visa international students each semester starting from their initial admittance to after graduation OPT extensions, making sure they complete all requirements in order to keep their immigration status in good standing with the US government
• Tutored and hired successful student employees and Advisors each semester in all office responsibilities and assisted with composing of a training binder for future new employees • Analyzed complex student situations and presented tailored solutions, leading them closer to make difficult, possibly life-changing decisions • Alleviated cultural strains by organizing parties each semester, enabling students to meet, mingle and create friendships with individuals that are in similar circumstances • Mastered all programs operated in our office such as Sunapsis, AS400, AMOD (Admissions operating system), Route Y and Microsoft Office Suite
Western Wats/OpinionologyMarketing Research Representative
May. 2009 - Jul. 2009• Surveyed consumer households regarding products and services they have experienced and thoughts and opinions regarding political and health issues that may affect their community. • Received top scores on performance and quality of my surveys, which qualified me for recurring bonuses.
Student Associations CouncilDirector of Associations
Apr. 2009 - Jul. 2009BYU-Idaho• Conducted an overnight retreat that instructed, motivated and united 15 association presidents from different parts of the world • Gained a greater appreciation for people of all cultures, nationalities and circumstances through closely working with each of the 15 associations in existence
• Provided knowledgeable advice to challenges faced by each association resulting in a steady increase in attendance and participation, resulting in the success of the program
BYU-Idaho Religion DepartmentSecretary/Teacher Assistant
Jan. 2009 - Jul. 2009• Master computer programs in order to grade enter in/or change grades
• Became proficient to Microsoft Suite on both Mac and PC processors
• Assigned to 5 different teachers per semester with different demands—clear communication is key
• Answered phone calls and returned emails, advised students while in the front desk
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