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Network Power<100 people
Roles
✔️50%
IT
🧑🔬50%
Engineer
🧨50%
Consulting
Geos
🇵🇱50%
Poland
🇬🇧25%
United Kingdom
Work Background
NT-AUTOMATE SP. Z O.O.Chief Executive Officer
Oct. 2024Poznań, Wielkopolskie, Poland
Unternehmensgruppe Theo MüllerSenior IT infrastructure Analyst
Feb. 2021 - Sep. 2024Poznań, Wielkopolskie, PolandAdministration of Microsoft Active Directory / Azure Active Directory / Microsoft Entra Connect / Identity management / Exchange Online / SharePoint Online / Teams / Citrix / Endpoint Protection / Virtualization / DNS / Public Key Infrastructure (PKI) / ADFS / NetApp Saas Backup / OneDrive and Hello for business / Privileged Access Management Implemented and managed Enterprise Device Management / Mobile Device Management (Intune) / Solarwind Monitoring tool.
Provided 3rd level support to Group IT Technical and application teams and developed technical documentation / user guidelines in 4ME for other admins and users for training purposes.
Participated in multiple projects like AD Security Assessment / Vulnerability Management / Enterprise Server upgrade to Sever 2016 / AD migration / Disaster recovery / Azure AD migration and more.
AtosSenior Consultant
Apr. 2020 - Jan. 2021IndiaLed training and mentoring programs for Support Engineers
Developed workshops and delivered customized health checks, supportability reviews, and risk assessments
Administered and resolved complex Active Directory issues in a highly distributed enterprise environment
Designed and deployed Active Directory solutions for large enterprises
Implemented Active Directory Federation Services, Rights Management, and Certificate Services
Conducted disaster recovery planning and testing
SYNNEX Concentrix CorpEscalation Engineer (Microsoft)
Sep. 2017 - Jan. 2020IndiaI was working as a part of an elite technical team for Microsoft Enterprise Platforms Support project called Premiere Support.
Helped 100 and more client with Installations, configurations, and troubleshooting core infrastructure components, including Active Directory, DNS, PKI, DHCP, File and Storage services, Group Policy management.
Led domain migration projects and performed AD backup, restore, and disaster recovery.
Analyzed debug logs and forensic data using trace analysis to identify root causes.
Maersk Global Service Centres (India) Pvt. Ltd.Process Expert (Safemarine)
May. 2014 - Jul. 2016IndiaMy core business country was Eastern Mediterranean Cluster (Turkey / Romania / Bulgaria & Ukraine).
Coordinated with frontline team in Turkey and assisted end customers (Major Forwarders / BCO).
Analyzed data, performed data validation and sanity checks, and improved reports for stakeholders.
Firstsource Solutions LimitedTMC Local (British Telecom)
Feb. 2012 - May. 2014IndiaI was working as a one point of contact for improvement opportunities.
Led client and internal calls as the single point of contact.
Managed a team/site of 350 FTE for technical escalation assistance.
Ensured continuous improvement in service delivery through process improvement initiatives.
Tirupati AdvertisingInformation Technology Support Engineer (Hathway India Pvt. Ltd.)
Sep. 2009 - Jan. 2012IndiaProficient in producing business standard documentation for implementation, testing, and self-help guides.
Experienced in implementing IT security best practices.
Managed all IT aspects of the company and supervised trainees.
Managed Digital Broadcasting Software Movie Max 4 & 5 and Premiere.
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