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Work Background
GEOTABPartner Account Manager
Jun. 2019Providence, Rhode Island Area
Verizon Telematics Inc.Channel Manager
Jan. 2017 - Mar. 2019Providence, Rhode Island AreaWork directly with Verizon Wireless sales teams and leadership to increase lead volume and sales in the New England market.
Verizon NetworkfleetAccount Executive
Aug. 2015 - Jan. 2017New EnglandAchieved sales goals for an assigned region while successfully managing a growing account base with significant
customer focus. Build and foster relationships with Verizon Wireless, data and executive teams within a defined
region with a focus of driving leads and closing sales. Develop strategic plan for territory and prepare/present
quarterly operations reviews for management and Sr. management.
Customer Retention: Provide follow-up training for new customers, handle equipment issues, explain billing and
interact with Support Center on customer service issues. Maintain and grow existing customer base and manage
churn.
Accomplishments:
Top Government Account Executive 2013
Verizon WirelessAccount Executive Verizonwireless
May. 2009 - Aug. 2015Providence, Rhode Island AreaSell wireless solutions to business and non-profit agencies utilizing a consultative sales approach. Duties include: generating leads through Guide Star list; setting appointments with executive directors, program directors and IT directors within Northeastern Massachusetts territory for initial discovery meeting; positioning Verizon Wireless solutions; cultivating relationships; setting up follow-up meeting to deliver presentation to include current business challenges, company goals, Verizon’s solution, cost and return on investment; closing business; performing quarterly business reviews with all accounts; implementing suggestive selling techniques; managing accounts; meeting/exceeding strategic goals.
Nationwide MortgageGeneral Manager
Jan. 2002 - Mar. 2008Rhode IslandLed the day-to-day operations of mortgage business. Duties included: interviewing, hiring, training, evaluating, supervising motivating and disciplining up to 18 team members (loan officers, processors, telemarketers; coaching/mentoring team; ensuring optimal productivity and profitability; overseeing sales, customer service, marketing, loan processing; setting goals and ensuring attainment; expediting loans to close; building loan programs for loan officers; conducting performance and compliance audits.
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