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Work Background
Greenery NYC, Inc.Account Manager
Apr. 2024Brooklyn, New York, United StatesPeople manager and point person for client sites. Liaison between horticulturists and management. Responsible for helping to train new staff and assessing and directing the performance and activities of Horticulturists and Site Leads. Responsible for communicating with clients to ensure the health of plant installations and happiness of the customer with Greenery NYC services.
14th Street YHouse Manager
Jun. 2023 - Apr. 2024New York, United StatesFront of house staff for theater, working in box office ticket sales, concessions, and house management. Liaison between theater rental clients, stage managers, staff, security, and other departments to ensure smooth execution of performances. Food prep and bartending for all post-show receptions and clean up. Fireguard and AHA CPR Instructor certified.
CitizenOperations Manager
Sep. 2021 - Feb. 2023New York City Metropolitan AreaManage 20+ employees by monitoring intake of daily needs and steering adjustments to incident creation and escalation reporting so accurate information is conveyed on the app. Recognized as a liaison with external agencies to verify that content, facts, and projections are aligned. Listen to 7+ hours of dispatch radio and create app content focused on major news events based on information received. Moderate uploaded content by fact checking and removing erroneous data.
CitizenLead Analyst
Jun. 2021 - Sep. 2021New York City Metropolitan Area
CitizenSenior Analyst
Jul. 2020 - Jun. 2021New York City Metropolitan Area
CitizenCommunications Analyst
Sep. 2018 - Jul. 2020New York City Metropolitan Area
CitizenFreelance Communications Analyst
Sep. 2017 - Sep. 2018New York City Metropolitan Area
TheoremDigital Content/Editorial Project Manager
Jan. 2017 - May. 2017Chatham, NJOversaw a small team of writers responsible for creating weekly online content and subject matter expert articles and updating all social media accounts.
Haymarket Media USWeb Editor
Jul. 2016 - Jan. 2020Greater New York City AreaMaintained site so all content was relevant, up to date, and accurate. Updated all social media accounts to make sure marketing content was properly refreshed. Managed the rollout of high-volume article creations for MM&M and PRWeek.
FTI ConsultingWeb Site Coordinator/Manager
Apr. 2015 - Feb. 2016Greater New York City AreaWorked with Marketing to supply, edit, and publish artwork and publications on all global sites, in multiple languages. Played a key role in the successful transition and migration of all global sites to a new CMS system. Ran detailed diagnostics on sites post-transition to identify issues and escalated concerns so fixes were completed quickly.
Cincinnati Playhouse in the ParkActing Intern
Aug. 2013 - Jun. 2014As an intern, Meggy has played a thirteen-year-old girl on the Autism Spectrum in Fake Flowers Don't Die, understudied the role of Belen in the World Premiere of Seven Spots on the Sun, and appeared as and understudied multiple roles in A Christmas Carol. Most recently, Meggy was seen in Pride and Prejudice, understudying the role of Amanda in 4,000 Miles, and working with Puppets for the first time in the Playhouse's spring tour: The Short Tree and The Bird That Could Not Sing.
Weight WatchersWebmaster (Intranets)
Oct. 2010 - Apr. 2012Greater New York City AreaDesigned site banners and artwork for e-zines. Authored site content and edited external-facing client communications. Led efforts to continually upgrade site capabilities. Performed site administration as well as offered tech support for users.
Kirk Palmer& AssociatesFreelance Writer
Oct. 2010 - Jan. 2011Greater New York City AreaEdited major corporate profiles of possible job candidates. Transposed recorded interviews/references of job candidates into summaries and reports.
Yelp IncUser Ops Associate
Sep. 2009 - Aug. 2010San Francisco Bay AreaFormerly responsible for review of business changes, moderating review content, and user information.
mercurial transitions inc.Founder
Jun. 2006Greater New York City AreaFreelance Graphic Design and Web Development: Working with a number of clients, including little Y Theater Co., and Shaky Hands Theater Co., Alternative Minds Foundation, Hip Learning (www.hiplearning.com) in branding, graphic design, web design, and content management.
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