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Work Background
Vice President Information Technology
The National WWII MuseumVice President Information Technology
Apr. 2023 - Dec. 2024New Orleans, Louisiana, United StatesGuide teams to explore innovations that accelerate the business, identifying and defining IT infrastructure strategy, architecture, and processes. Work closely with leadership and stakeholders to prioritize initiatives and own all IT functions, including Office 365, Azure, SSO, SaaS applications, etc. Develop, monitor, and maintain systems, standards, and infrastructure to support the museum’s seven-acre campus and global staff. Ensure IT systems meet all requirements for data security (GDPR, CCPA, PII, PCI, etc.). ● Implemented 4 enterprise IT solutions in 18 months, empowering employees to utilize new collaboration tools, streamline services and communication, and allow leaders to use data for decision-making. ● Restructured IT and AV teams to ensure the organization is able to recruit and retain top-tier talent and deploy solutions faster and with more precision. ● Piloted a comprehensive data model and Data Lakehouse environment, which enabled the museum to develop a streamlined back up system and save more than $500k on outdated storage systems. ● Led cyber security strategy development and deployment, including a comprehensive Incident Response Plan, new patch schedule, and increased identity protection for all staff and specifically for busy executives.
Deputy Chief Information Officer
City of New OrleansDeputy Chief Information Officer
Aug. 2019 - Apr. 2023Greater New Orleans RegionAs the Deputy Chief Information Officer for the City of New Orleans, I lead digital equity and technology strategy development and execution. My team manages service delivery and project development and deployment for all City-wide applications and services. We have created a new IT environment amid a global pandemic and spend each day working to improve what we offer and how we offer it.
Data Innovation Manager - Information Technology and Innovation
City of New OrleansData Innovation Manager - Information Technology and Innovation
Nov. 2015 - Aug. 2019Greater New Orleans AreaFrom 2015-2019, I specialized in identifying information challenges and developing processes to overcome them as the Data Innovation Manager for the City of New Orleans. My passion is liberating data and my expertise lies in data-driven strategy development, information systems design, plain language and active listening.
Operations Manager
The Data Center (formerly Greater New Orleans Community Data Center)Operations Manager
Sep. 2014 - Jul. 2015Specialized in developing data/information, communications, and project/customer management systems. The expertise I brought to The Data Center focused on strategic communications, partner relations, information systems design, and project management.
Mayor's Innovation Delivery Team, Project Specialist
City of New OrleansMayor's Innovation Delivery Team, Project Specialist
Jan. 2012 - Aug. 2014New Orleans• Manage technical teams focused on executing high-priority City projects such as GIS-based zoning, consolidation of cross-departmental processes, and digital information sharing. • Oversee implementation of information technology initiatives to improve City permitting and licensing. • Lead systems analysis and ideation practices for an eight person team including city-wide surveys, internal and external stakeholder sessions and comprehensive evaluation for over 20 initiatives with a focus on departmental collaboration and employee engagement. • Facilitate open data sharing between the New Orleans Police Department, City Planning Commission and over 10 other City departments and agencies to citizens through digital portals and tools. • Analyze data, research national/international best practices and liaise between Bloomberg Philanthropies, New York University and the City of New Orleans as part of a $5 million grant.
Communications Director
The Harwood Institute for Public InnovationCommunications Director
Mar. 2011 - Dec. 2011Bethesda, MD• Directed technology team to implement CRM system and execute content and marketing strategies for virtual (webinar, live‐streamed, radio interviews, podcasts) and in‐person events. • Managed technical staff to re-brand and market organization through digital platforms with a focus on design and usability. • Led execution of national research project – The Work of Hope – by partnering with public radio stations and other vendors in a variety of markets including New York City, Dallas and Detroit.
External Relations Manager, AmeriCorps Alums
Points of LightExternal Relations Manager, AmeriCorps Alums
Jan. 2009 - Mar. 2011Washington, DC• Managed technical staff and vendors to lead implementation and adoption of company-wide CRM and project management system. • Supervised design and deployment of content management system as well as all marketing and public relations including social media, print, traditional media, and in-person events. • Analyzed data to discern nationwide trends and deployed team to create system for alumni chapter organization, sustained engagement and tracking. • Built and nurtured revenue-generating, strategic relationships with over 30 diverse organizations in various sectors including: Independent Television Service (TV/Documentary Film), Tripping (Travel/Online Networking), ebay (Marketing/Merchandise), OneStar Foundation (Social Impact Funding/Development), National Association of Community Health Centers (Nonprofit/Health) and Peace Corps (International Development).
Membership and Communications Coordinator
MassCOSHMembership and Communications Coordinator
Aug. 2007 - Jan. 2009Directed and managed all technology, communications and special events for the premier workplace safety and health coalition throughout Massachusetts.
Youth and Family Programs Coordinator
Boston CaresYouth and Family Programs Coordinator
Jul. 2005 - Aug. 2007Created, sustained and managed all aspects of the Youth and Family Volunteer Program.

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