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Work Background
InsightNetwork Engineer
Jan. 2022Raleigh-Durham-Chapel Hill Area-Project Lead Network Engineer for a large deployment project for an enterprise with1000 locations nationwide. -Experienced wireless and wired Aruba network design engineering. -Designed Aruba wireless networks using Ekahau AI Pro for predictive designs. -Designed wired, wireless networks, MDFs, and IDFs using Microsoft Visio.
-Used Ekahau for passive wireless surveys and troubleshooting wireless issues.
-Building BOMs for customers and network design.
-Specialize in configuring and installation Aruba 2530M/F, Aruba-CX devices such as Aruba 6300. -Install and configure Aruba IAP 515s, IAP 615s and Aruba Switches using Aruba Central to manage devices.
-Configured Clear Pass for NAC an 802.1X configurations.
-Network design for Fortinet network. Configured FortiGate SD-WAN solution using FortiCloud, FortiSwitch, and FortiAP.
-Aruba Edge Connect formally Silver Peak SD-WAN solution configuration and deployment.
-Lead Engineer ClearPass 6.12 hybrid cloud/on prem deployment. TACACS+ and Radius configuration. Guest wireless configuration
Fayetteville Technical Community CollegeSenior Network Engineer
Jul. 2021 - Dec. 2021Fayetteville, North Carolina, United StatesPerformed firmware upgrades for Aruba 3810M, 2930F, Aruba 6300, and HPE Procurve 6000, 3500yl, 2600 Pushed and scripted configuration changes leveraging HPE Intelligent Management Center to Aruba and Procurve switches Configured Aruba and HPE switches for TACACS AAA access control and SNMPv2 network monitoring
Implemented and configured TACACS+ Linux Open source software for access control to manage the network devices such as Aruba switches and Aruba Mobility Controllers. Implemented and configured Linux Open Source software Zabbix to monitor servers and network devices. Performed vulnerability scans on the servers, workstations , and network devices using Nessus. Evaluated network monitoring, SIEM, and Network Topology software for production use
Performed risk assessments in conjunction with the information security engineers
Evaluated vulnerability reports and devised and executed a plan to remediate vulnerabilities based on priority on servers and network equipment.
Configured and implemented pfSense firewalls
Used nmap and Wireshark to assess vulnerabilities and traffic anomalies Utilize monitoring systems to manage bandwidth and other device resources for capacity planning
Utilized FortiNac along with Radius for access control of devices able to connect to the network. Utilized SolarWinds Network Topology Mapper to document the topology for the network for government regulations purposes. Included converting diagrams to MS Visio format Documented procedures to troubleshoot and make changes to the network environment for new or less experienced engineers
Project manager for moves, adds, and new configurations for classrooms. Managed installation and reconfiguration of wired infrastructure including installation of fiber connections between buildings.
Verizon BusinessLead Network Engineer
Sep. 2019 - Jul. 2021Cary, North Carolina AreaNetwork Operations Services engineer for state and local government LAN and WAN support
Lead in supporting junior network engineers in troubleshooting LAN and WAN issues.
Troubleshooting of chronic WAN issues including TDM and Ethernet transport
Performed RMAs of Cisco, Adtran, and Juniper routers and switches which included configuring the replacement device
Performed testing of WAN circuits from customer edged to provider edge.
Performance and bandwidth analysis to troubleshoot QoS and bandwidth issues Performed break/fix procedures on Cisco SD-WAN and DMVPN technologies to ensure services are functioning as designed
Troubleshooting Cisco and Aruba wireless technologies to ensure connectivity.
Documented procedure changes in troubleshooting new technology
Report analysis to ensure service level agreements are met
TopBuildNetwork Engineer
Oct. 2017 - Jul. 2019Daytona Beach, Florida, United StatesManaged a project to overhaul the existing Aruba 6000 series controllers to Aruba 7200 series controllers, which included the Aruba OS 8.1 Managed a project to replace Cisco ACS with Aruba ClearPass 6.7 for 802.1X user and machine and TACACS+ authentication.
Configured and administrator of Aruba 7205 for VPN connections using Aruba remote access points.
Configured test environments with multiple SDWAN solutions from Aruba, Fortinet, and Cisco Meraki Managed projects which including network design relocating or acquired new facilities Infrastructure design and implementation for new and existing branch facilities. Configured and installed new Cisco 2901 routers and Cisco 2960 switches for network upgrades and relocations.
Network design for data center Cisco routers and Cisco Nexus 5k,3k,7k,and 9k switches
Configured and deployed Ubiquiti wireless access points using Unifi cloud based controller Configured and installed Talari WAN optimization devices Administrator for SonicWall Secure Mobile Access servers
Systems administrator of SolarWinds suite of products running on Windows Server 2016
Leveraged SolarWinds NCM to backup and push Cisco configurations and IOS upgrades
Leverages SolarWinds IPAM to manage and distribute IP addresses..
TopBuildNetwork Analyst
Aug. 2014 - Oct. 2017Daytona Beach, Florida AreaDuring VoIP roll out developed training documentation for users to use deployed Cisco phones. Developed documentation to leverage a third party company to complete the roll out of Cisco VoIP to 100 locations. Developed documentation to transition the configuration of VoIP phones for branches. Analyzed software, hardware and network systems for various transmission systems.
Configured and installed routers, switches and wireless access points and controllers.
Leveraged network analysis tools to improve the end user experience
Spearheaded a project to useSolarwinds Patch Manager software to reduce vulnerabilities in the Windows 7, Windows 10, and Windows Servers as well as third party security updates.
Work with telco vendors to arrange network system upgrades and mitigate outages.
Configured and deployed routers and switches for network upgrades.
Leveraged SolarWinds NPM, NetFlow, and Patch Manager applications to perform network performance measurement and workstation patch management.
TopBuildService Desk Technician
Jan. 2010 - Oct. 2014Daytona Beach, Florida Area• Customer service support remotely troubleshooting computer issues.
• Provide troubleshooting skills for printer issues. • Assisted users in unlocking login accounts on multiple systems including AIX, Oracle, and Active Directory accounts. • Monitor and troubleshooting Cisco network outages and network performance issues. • Performed troubleshooting for Layer 1- 3 of the OSI Model. • Documentation of technical solutions to issues. • Experience with Numara Footprints and Asset Management Platform
• Setup Active Directory accounts includes MS Exchange 2010 accounts.
• Added desktops to active directory
• Added printer queues to AIX, CUPS, DHCP and DNS
• Performed field service technician to customers • Project lead on small to medium technical projects
• Experienced in configuring and troubleshooting MAC issues
• Experienced in troubleshooting Windows 7 PCs
• Troubleshooting issues with mobile devices such as iPads, iPhones, and Android devices.
Washington Mutual /JPMorgan Chase ConversionLead Computer Technician
Aug. 2009 - Aug. 2009Managed and supported field technicians
Removed Washington Mutual computers and associated peripherals.
Performed a DOD secure format of file servers hard drive to prepare for shipping.
Installed and reimaged new computers and associated peripherals. Point of Sale Integration Firm Nationwide 2009
Masco Contractor ServicesNetwork Engineer, Voice Specialist
Sep. 1998 - Apr. 2003Installed Cisco routers and LANs for remote locations nationwide Responsible for maintaining Cisco Call Manager, Cisco Unity Unified Messaging, Right Fax and wireless phones for the corporate office. Installed Cisco Call Manager and Unity servers in remote locations. Purchasing agent for small office phone systems. Maintained and installed small office phone systems for over 200 divisions including Avaya Partner and Toshiba CTX key systems and Cisco Voice over IP solutions.
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