Melissa Vieira

Customer service

Customer Success ManagerCustomer ServiceHelp Desk SupportClient Relations SpecialistCustomer Care SpecialistComplaint Resolution Specialist

I started my experience in customer service at Booking.com and then developed into personnel management and operational service in passenger transport. From these multiple experiences, I gained strength in human relationships. In charge of partner relations and care at FREENOW for more than three years, I am looking for new challenges. With a great sense of service, resolving the issues of demanding customers in an operational and responsive manner is one of my greatest strengths.

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Personal Pitch

Customer Care Expertise: 5 Years Experience

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