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Work Background
Arheološki InstitutResearcher
Sep. 2019Serbia• Conduct fieldwork, including excavation, survey, and mapping, under the direction of project directors
• Manage and analyze archaeological data, including stratigraphy, artifacts, and environmental samples
• Contribute to the development of research design and project plans, including data collection, analysis, and dissemination
• Collaborate with other team members to produce high-quality research outputs, including reports, articles, and presentations
• Contribute to the management and curation of archaeological collections and archives
• Participate in public outreach activities, including public lectures, workshops, and social media engagement
• Keep up to date with current research and developments in the field of archaeology
Field Scope InternationalProject Coordinator
Mar. 2019 - Jul. 2019Serbia• Recruiting individuals for different types of market research studies in accordance to study criteria
• Planning, implementing, controlling, analyzing, and reporting on gathered information
• Handling in-bound and out-bound calls with prospective respondents whilst working on surveys for market research
• Coordinating several research projects, both qualitative & quantitative
• Executing a wide variety of activities related to active projects:
o Desk research on different markets and study topics in order to target relevant audience and gain better understanding of study scope
o Performing data entry work and electronic data collection
o Recruiting participants from a data base to attend market research sessions such as focus groups and in-depth interviews
o Dealing with admin project related tasks such as sending out invitations and confirmation calls
o Coordinating all project related logistic (scheduling interviews, confirming agreed details, daily correspondence with relevant third parties)
• Proactively managing projects to ensure all deadlines are met
• Ensuring all fieldwork is carried out to the required quality
SitelCustomer Support Agent
Oct. 2018 - Mar. 2019Serbia-Communicate via telephone, mail and/or chat with existing customers in order to solve their inquiri
-Give information about the product or service to existing customers and prospects -Transfer more difficult inquiries to higher level if necessary
-Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied -Proactively propose improvements and feedback in processes and ways of working to Team Management / Operations Manager
-Maintain received information properly in the system
NCR CorporationField Service Coordinator
Oct. 2016 - Sep. 2018Beograd-Supporting the activities of the Customer Engineers (CEs) assigned to this position within a particular geographic region or territory;
-Planning, prioritizing, assigning, and monitoring all open work orders for CE’s, ensuring the prompt delivery of service to meet company's contractual terms and conditions;
-Responsible for identifying and escalating to the Team Leader or the Territory Manager, or the correct person, any situation that will cause a work order to exceed the specific contractual response or fix time; Gathers problem information and records data in desktop tools
-Working with other Service Coordinators when the movement of engineers across territory boundaries is necessary to fill any skill or resource shortfall
-Maintaining effective and timely communication with engineers, obtaining regular progress updates for outstanding work orders, and handling all messages that are required to be transmitted to CE’s within the territory; -scheduling customer installation activity
Various archaeological projectsIndependent Researcher
May. 2010 - Jan. 2019Greece-archaeological finds analysis (metric, qualitative and quantitative)
-report writing
-presentations of the research results
-writing publications
-supervision of the students on practice
-writing up a project and grant proposals
-finds illustrations for the publications and post-production in Adobe Photoshop and Illustrator
-data entry in Access
-creating tables and charts for reports and publications in Excel *publications related to this work can be found on academia.edu under my name
SSHRC Neolithisation projectResearch Assistant
Mar. 2010 - Mar. 2011Ontario, CanadaTechnological and typological analysis of chipped stone data and artifact illustration
Çatalhöyük Research ProjectResearch Assistant
Jul. 2008 - Aug. 2012TurkeyAssisting in chipped stone lab and illustrating chipped stone artifacts.
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