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Work Background
Researcher
Arheološki InstitutResearcher
Sep. 2019Serbia• Conduct fieldwork, including excavation, survey, and mapping, under the direction of project directors • Manage and analyze archaeological data, including stratigraphy, artifacts, and environmental samples • Contribute to the development of research design and project plans, including data collection, analysis, and dissemination • Collaborate with other team members to produce high-quality research outputs, including reports, articles, and presentations • Contribute to the management and curation of archaeological collections and archives • Participate in public outreach activities, including public lectures, workshops, and social media engagement • Keep up to date with current research and developments in the field of archaeology
Project Coordinator
Field Scope InternationalProject Coordinator
Feb. 2019 - Jul. 2019Serbia• Recruiting individuals for different types of market research studies in accordance to study criteria • Planning, implementing, controlling, analyzing, and reporting on gathered information • Handling in-bound and out-bound calls with prospective respondents whilst working on surveys for market research • Coordinating several research projects, both qualitative & quantitative • Executing a wide variety of activities related to active projects: o Desk research on different markets and study topics in order to target relevant audience and gain better understanding of study scope o Performing data entry work and electronic data collection o Recruiting participants from a data base to attend market research sessions such as focus groups and in-depth interviews o Dealing with admin project related tasks such as sending out invitations and confirmation calls o Coordinating all project related logistic (scheduling interviews, confirming agreed details, daily correspondence with relevant third parties) • Proactively managing projects to ensure all deadlines are met • Ensuring all fieldwork is carried out to the required quality
Customer Support Agent
SitelCustomer Support Agent
Oct. 2018 - Feb. 2019Serbia-Communicate via telephone, mail and/or chat with existing customers in order to solve their inquiri -Give information about the product or service to existing customers and prospects -Transfer more difficult inquiries to higher level if necessary -Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied -Proactively propose improvements and feedback in processes and ways of working to Team Management / Operations Manager -Maintain received information properly in the system
Field Service Coordinator
NCR CorporationField Service Coordinator
Oct. 2016 - Sep. 2018Beograd-Supporting the activities of the Customer Engineers (CEs) assigned to this position within a particular geographic region or territory; -Planning, prioritizing, assigning, and monitoring all open work orders for CE’s, ensuring the prompt delivery of service to meet company's contractual terms and conditions; -Responsible for identifying and escalating to the Team Leader or the Territory Manager, or the correct person, any situation that will cause a work order to exceed the specific contractual response or fix time; Gathers problem information and records data in desktop tools -Working with other Service Coordinators when the movement of engineers across territory boundaries is necessary to fill any skill or resource shortfall -Maintaining effective and timely communication with engineers, obtaining regular progress updates for outstanding work orders, and handling all messages that are required to be transmitted to CE’s within the territory; -scheduling customer installation activity
Independent Researcher
Various archaeological projectsIndependent Researcher
May. 2010 - Jan. 2019Greece-archaeological finds analysis (metric, qualitative and quantitative) -report writing -presentations of the research results -writing publications -supervision of the students on practice -writing up a project and grant proposals -finds illustrations for the publications and post-production in Adobe Photoshop and Illustrator -data entry in Access -creating tables and charts for reports and publications in Excel *publications related to this work can be found on academia.edu under my name
Research Assistant
SSHRC Neolithisation projectResearch Assistant
Feb. 2010 - Mar. 2011Ontario, CanadaTechnological and typological analysis of chipped stone data and artifact illustration
Research Assistant
Çatalhöyük Research ProjectResearch Assistant
Jul. 2008 - Aug. 2012TurkeyAssisting in chipped stone lab and illustrating chipped stone artifacts.

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