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Work Background
Ford Motor CompanyBusiness Architect | Enterprise Strategy, Process Optimization
Sep. 2013 - Aug. 2022Dearborn, MII spearheaded the design and implementation of Enterprise Architecture (EA) practices to align business strategies with technology solutions. I led workshops and collaboration sessions to establish effective governance, optimize workflows, and support enterprise-wide adoption of best practices and methodologies. Key Duties & Achievements: ► Improved operational efficiency through the introduction of innovative process frameworks & streamlined workflows. ► Accelerated project timelines by 15% by implementing advanced methodologies and eliminating delays in processes. ► Significantly enhanced stakeholder engagement and strategic decision-making by deploying customized templates for business model canvases and value proposition frameworks. ► Boosted enterprise-wide process adoption by +10% through workshops that enhanced alignment and collaboration.
PfizerEnterprise Business Architect | Process Engineering, Strategic Alignment
Feb. 2002 - Feb. 2012Groton, Connecticut, United StatesI provided business process engineering guidance to over xx+ business analysts, business partners, and process improvement teams, aligning efforts with a strategic technology framework. I redesigned SDLC methods to adopt a model-driven approach and collaborated with the Enterprise Lifecycle team to integrate processes and align data models. Key Duties & Achievements: ► Facilitated Enterprise Evolution: Conducted process modeling sessions to enhance the Molecule to Market (MtoM) program, driving the evolution of Enterprise Reference and Information Services models. Streamlined data models, aligned architecture views, and eliminated redundant processes, achieving significant cost savings over a 10-year period. ► Lean Six Sigma Impact: Implemented a Lean Six Sigma Green Belt project that streamlined development processes, reducing development time by 25% in six months and generating $75K in documented savings. ► Optimized IT Governance: Spearheaded the management of ITIL v2 and v3 models in a centralized repository, driving alignment between IT roadmaps, technologies, and associated applications. Discovered and eliminated redundant technologies, leading to significant cost savings while establishing a single source of truth for process, data, application, technology, and organizational alignment.
Austin Consulting, LLCBusiness Consultant | Organizational Development, Technology Integration
Dec. 2001MII provide strategic consulting services to small businesses and community organizations, specializing in long-term business planning, organizational development, and technology alignment. I deliver measurable results that drive growth, optimize processes, and enhance customer experience. Key Duties & Achievements: ► Developed Strategic Growth Plans: Collaborated with small businesses and retailers to create five-year plans, resulting in significant growth, including transitioning a small appliance store into a medium-sized business and establishing it as the leading retailer in its area. Supported their expansion into a second location and solidified their market dominance in Connecticut. ► Enhanced Organizational Performance: Developed and executed a business strategy encompassing financial, marketing, and operational plans, securing funding and driving sustainable growth through organizational scaling. ► Community Technology Alignment: Volunteered to lead technology workshops for local towns and schools, identifying and aligning the necessary platforms to meet organizational needs, improving operational efficiency and resource utilization. ► Improved Customer Experience for Restaurants: Collaborated with small restaurants to develop customer experience maps, defining value propositions, target customers, and resources to optimize service delivery and customer relationships.
Computer Sciences Corporation (CSC)Principal Consultant IT Stragety and Standardization
Jan. 1991 - Apr. 2002Waltham, Massachusetts, United StatesI designed and implemented architecture frameworks focused on technical strategy development, domain team enablement, and operational methodologies. I educated teams on technology standards, architectural assets, and best practices to ensure seamless integration into organizational workflows. Key Duties & Achievements: ► Promoted to Principal Consultant - Business and IT Strategic Alignment to Lead IT Strategy Development: Transitioned into this role to oversee the planning, staffing, and execution of an IT strategy and delivery plan for a major international telecommunications firm, ensuring integration of process, data, application, and technology components. ► Transitioned to Principal Consultant – Account Governance to Oversee Global Process Standardization: Appointed to lead the development and deployment of standardized Solution Management Processes for a major international telecommunications firm, enabling global consistency in formulating and implementing tailored business solutions. ► Promoted Senior Consultant – Knowledge Services to Lead Corporate Knowledge Program: Elevated to spearhead the deployment of a Corporate Knowledge Program across global CSC operating units, coordinating teams to identify and select solutions for targeted business challenges.
Connecticut Army National GuardTraining Program Coordinator Connecticut Army National Guard
Jan. 1987 - Aug. 1991Camp O’Neil Niantic Ct► Directed and modernized training programs at Camp O’Neil, increasing readiness and course completion rates for soldiers deploying to the Gulf by 30% through streamlined course content and delivery.
U.S. Coast GuardStorekeeper First Class (E-6) Logistics and Supply Specialist
Aug. 1976 - Feb. 1986Coast to Coast► Led process optimizations across purchasing, supply chain, and travel systems, reducing payment backlogs by 100%, improving inventory management by 50%, increasing reimbursement accuracy by 40%, and enhancing customer satisfaction, while implementing new POS technology and delivering training across all Coast Guard installations.
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