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Work Background
GNF WorldwideAssociate Director
May. 2024AustraliaGNF Worldwide is the leading global franchising firm, expert in franchise development and internationalization, as well as in mergers & acquisitions of business chains. The firm offers services through its Consulting, Brokerage and Capital divisions, and constitutes the most relevant franchise expansion network worldwide.
BDC PartnersCEO - BDC Performance
Sep. 2022Melbourne, Victoria, AustraliaAt BDC Partners, we focus on partnering with franchisors and retailers to assist with their growth plans. This includes finding the right franchisees, the right sites and finance options. BDC Performance supports clients to engage and develop their two most important stakeholders - employees and franchisees. This includes measuring franchisee satisfaction using a market leading survey, with access to international benchmarks and insights via an online dashboard and reporting system. This will ensure clients are able to enhance performance at the individual unit level and improve operational performance and drive ROI. Employee engagement services include to source key staff across the enterprise, a benchmark of field manager capabilities and workshops to enhance relationship success. Our employee survey helps to quantify engagement levels and to integrate employee engagement metrics into an organization-wide strategy for improvement.
Franchise Relationships InstituteInterim Chief Executive Officer
Feb. 2021 - Jul. 2022AustraliaFranchise Relationships Institute is an organisational psychology consultancy with global clients and a mission to enhance organisational capability, improve culture and ultimately to establish profitable relationships between the Franchisor and their Franchisees. Reporting to the founder, I lead a team of employees, international agents and industry partners on all business aspects including financial management, sales and marketing and product development. Delivery for our international clients includes the sale of Franchisee Psychometric Assessment, conduct of Franchisee Satisfaction Surveys, facilitation of Professional Development Workshops, Franchise Sector Education Events and the establishment of Franchise Advisory Councils.
Advisory Board CentreApproved Advisor
Jun. 2019Experienced stakeholder engagement executive with international experience. Professional sounding board for alliances, multi-site operations and cross geography market establishment and organisational change. As executive team member or advisory board member also assist company leadership teams to develop personal and commercial partnerships. Over 25 years’ international experience across technology, professional services, FMCG, tertiary education and government sectors (Australia, New Zealand, Southeast Asia, the Middle East and South Africa). A certified Advisor (Advisory Board Centre) I also provide guidance and systems to ensure clients partner with their employees to achieve individual and organisational excellence. Current advisory roles include:
• Emotics – Australia market entry
• InfoVera – market entry & establish business in Australia
• Zigway - establish in Myanmar and across Asia
• Nihao Global – across Asia Pacific
• Digital Willow – entry into the UAE & Middle East
• Macquarie Graduate School of Management – chapter growth in Melbourne
• Startupbootcamp - Fintech companies Previous advisory roles include:
• Food Distribution Network
• Esprit Martial Arts
Affinity PeopleDirector
Aug. 2016 - Dec. 2023At Affinity People we provide guidance and systems to ensure clients partner with their employees to achieve individual and organisational excellence. Our human resources planning systems and services ensure an increase in employee engagement, lower recruitment costs, more satisfied customers, increased sales and therefore a tangible return on investment. Transformation begins by infusing behavioural data and predictive models into the clients talent strategy. Using predictive talent and culture analytics we fully equip clients to make the best possible decisions about their people, from hiring and development to leadership and culture. Together we make talent discovery simple, smart, and human to ensure leaders across the business have visibility into how to best leverage strengths and close gaps across an evolving workforce. TALENT PLATFORM Our integrated workforce technologies and solutions enhance employment brands and clients to:
• leverage artificial intelligence driven behavioural assessments
• enhance candidate and hiring manager talent sourcing experience through video assessment
• pro-actively talent pool
• automate reference checking
• integrate on demand development plans into inductions HR ADVISORY & STRATEGY Implement ‘People Capital Plan’ system with the leadership team, that will ensure a tangible return on investment and an increase in employee engagement, lower recruitment costs plus more satisfied customers leading to enhanced sales and profit. TALENT SEARCH Source Key Talent in Australia/New Zealand and Asia LEADER PARTNERSHIP DEVELOPMENT Leverage my experience as a Human Resources Director, Sports Psychologist and Business Owner to develop leadership partnerships that enhance collaboration, productivity and instill a sustainable partnership culture:
• Leaders & Senior Teams – for all levels of leadership & key projects
• Emerging Excellence – for high potential employees and aspiring managers
Esprit Martial ArtsFounder
Feb. 2015 - Dec. 2020Esprit Martial Arts teaches martial arts and self-defence designed for both adults and children of all ages and represents martial arts for everyone. It is a simple, yet effective, self defence system that blends the best moves from all the successful styles. 2nd Dan Black Belt & Instructor (Northstar Ju Jitsu)
National Coaching Accreditation Scheme Level 2 Instructor (AIS)
Careers Multilist LimitedNational Manager
Mar. 2010 - Jun. 2016ASX listed, the CML Group (formerly CareersMultilist, now trading as Early Pay) delivers to clients the highest quality human resources solutions including recruitment, migration, contractor management and debtor finance solutions. In a general manager capacity led a national team of 12 to partner with over 75 recruitment agencies to deliver recruitment and human resources solutions including integrated payroll and employee relations, executive search, migration and contractor management. Delivered services throughout Australia and New Zealand which included CareersMultiList (a national partnership of employment agencies and human resource consulting partners), Lester Associates (employee relations and migration contractor services), CMLpartners (executive search) and Zenith Information Management Services (recruitment specialist for knowledge, records and information management roles) and Earlypay (payroll finance services) National account manager for key clients, write tenders, presentations and briefing, conduct all key face to face meetings with senior management within all clients. (I assisted with a transition from employment services to debtor finance which is now the focus for the business, I started Affinity People once this was completed).
Drake InternationalGM, HR Consulting
Jan. 2009 - Feb. 2010Overall management of human resources consulting service line , including a team of 12 across Australia, support to New Zealand and other international markets. Various human resources solutions include psychometric assessments, outplacement, human resources planning, team building, employee engagement and retention. Coach and mentor HR Manager who reported to Executive Committee operating across Australia and New Zealand.
Performance Edge ConsultingDirector
Jan. 2002 - Nov. 2008HR and organisational performance consultancy, incorporating SportWise Medicine Centre. Services included HR consultancy, sports and performance psychology practice plus lecturing in HR and psychology. Clients included the NSW Institute of Sport, Fitness Institute Australia, Conservatorium of Music, Sydney University and the Australian College of Applied Psychology.
Gartner Consulting - Asia PacificSenior Strategic Consultant – Best Practice
Jan. 2000 - Dec. 2001
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