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Work Background
FerreroCIO | UK and Ireland region ITBP | IT Head
Mar. 2020 - Feb. 2024London, England, United KingdomFerrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? Nearly 35,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them. Responsible for both business relationship management and alignment of Group IT strategy; representing IT at the International Area Board and lead the IT governance; Managing and rationalizing application portfolio within the Area of discussion in alignment with Central ITBPs and Group Service Provider; with Group Service Provider managing Business services giving every stakeholder clear definition of scope, costs and timing; Be responsible for both business relationship management and alignment of Group IT strategy;
• Represent IT at the International Area Board and lead the IT governance;
• Be accountable for the prioritization of IT activities supporting his / her customers;
• Manage and rationalize application portfolio within the Area of discussion in alignment with Central ITBPs and Group Service Provider;
• Responsible with Group Service Provider for managing Business services giving every stakeholder clear definition of scope, costs and timing;
• Contribute to the development and up-skilling of International Area resources.
FerreroSouth America IT director
Mar. 2016 - Mar. 2020São Paulo Area, BrazilResponsible for leading the IT departments across the South America region, which includes Brasil, CONOSUR, and LADM with Colombia and Ecuador.
FerreroSouth America IT Head at Ferrero
Mar. 2016 - Mar. 2020São Paulo Area, BrazilManaging 48 people IT team, supporting 1400 users at 6 different locations (Brazil, Argentina, Chile, Peru, Colombia and Ecuador), 4 industrial plants and 6 business offices.
Key roles:
- Identify and summarize business requirements in collaboration with main business stakeholders
- Build business cases with clear benefits + managing South America Budget
- Lead the development of functional design in collaboration with GAM for application design
- Identify and analyse the impact of services implementation on business processes
- Analyse and make recommendations to improve business processes
- Support to design more efficient IT landscape and AMS due to multi countries presence and ERP coverage
Focused on IT imperatives:
o Simplify IT landscape to maximize productivity
o Maximize the potential of Digital technology
o Turn data into Assets
o Organize for success
o Create value through innovation
o Optimize running costs to enable investment in new capabilities
In Career transition supported by Lee Hatch HarrisonIT Lead | Business Project Director | Senior PMO
Oct. 2015 - Feb. 2016São Paulo Area, BrazilIT Lead responsible for:
- Build & lead cross-functional teams, effectively work in a matrix organization structure
- complex and large project management - accountable for budget or contractors negotiation
- Build, control, and monitor Risk and governance plan and procedudures
- Infrastructure and security environment design and monitoring
- Maintain relationship with senior stakeholders, influencing organization levels, aligning business strategy and IT roadmap requirements.
- Business case creation, justification, and measurement for IT investments/projects
- Team building development skills focused on results. Innovation, IT Governance, Systems Development, Contracts Management, Budget, Project Management, Service Desk, Process Review and IT polices (Licenses Management, Security, Contingency & Continuity Plan), infrastructure and BI review and design
Mars PetcareBusiness Project Director
Sep. 2012 - Sep. 2015Campinas, São PauloResponsible for leading Organization Design /modeling program implementation across the Region (Mexico, Brasil, Argentina, Chile and Andino), which is an ongoing transformation process that will fundamentally improve the way Mars Petcare LATAM works. Direct report to LATAM CEO. Has coordinated a LATAM senior team of 12 people, conducted 28 workshops in 2 months, influenced leadership team on the decision making process to validate 10 improvement projects across most of business areas representing savings around U$800k, has also contributed to OVH LATAM reduction of 2% representing U$ 7mio savings. As Champion LATAM SAP initiative for both segments Chocolate/food and Petcare, ensured alignment of business objectives and IT investment governance processes. Responsible for Innovation, IT Governance, Systems Development, Contracts Management, Budget, Project Management, Service Desk, Process Review and IT polices (Licenses Management, Security, Contingency & Continuity Plan) infrastructure and business warehouse (BI) review and design. Leveraged assets and practices, and synthesis with broader corporate-LATAM-wide priorities. Established, maintained and achieved Service Level Agreements with business partners, Operational Level Agreements with IT community and contracts with third party providers. The Project Champion is the business director assigned by the Business Unit(s) to lead the project and to champion the change within the business.
Direct report to Brasil Petcare CEO, team of 70 people, 8 senior managers, Managing up to 70 participants in USD 12,5 Mio contract and reporting to LATAM CEO and Regional VP´s, delivered project on time, on budget, on quality; conducted business project team relocation (100%), after 1 year, U$ 6mi savings due to the program implementation
IBMAssociate Partner
Jan. 1998 - Jan. 2012BrazilAssociate Partner, at International Consulting Firms Career. (focused mainly on ERP implementations and strategic consulting) Over 15 years of experience in IS/IT, providing specialized services for international organizations; managing ERP/SAP implementations projects, with strong skills in Global, Regional and roll-out projects. Consolidating and standardization processes, operations and Infra Structure; system security and governance, managing scope, people/team, cost, time, quality and risk cooperating with the headquarter office to active the successful implementation. Program Manager/ Program Director/executive at ERP projects for middle and large accounts (CPG, PHARMA, TELCO companies)
Strong relationship skills and teamwork abilities, developing integrated solution and negotiation.
Dealing with ambiguity, one face to the customer, supporting decisions based on best practices and knowledge acquired
IT leadership focused - Team building development skills focused on results. (managing up to 70 participants in USD 15 Mio contract) Projects:
Johnson & & Johnson
Jan 2012 - Aug 2012
Account manager responsible for the account, the ERP rollout project, support Global and Regional template Strategy * Oi/Telemar - Senior Project Manager
Apr 2011 - Oct 2011
• Project: SAP R/3 System/Processes merge / consolidation and Technical Upgrade AstraZeneca – Pharmaceutical industry Position: Senior Project Manager - Jun 2009 - May 2011
• Project: Regional (LATAM) SAP Implementation and PERU Rollout. Scope: Process consolidation adopting the best model; infra structure review and system optimization; Nestle USA - GLOBE Project
Jun 2006 - Jan 2008 * Project: SAP ECC 6.0 and Shared Service Centre Implementation * Nestle Brazil - Stream Leader & Integration manager - Apr 2003 - Apr 2006 · - * Nestle - Andean Region - Stream Leader of Technical and Production - Sep 2001 - Apr 2003 * Klabin (Igaras/Celucat) Aug 1998 - Jul 2001 - SAP project
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