Statistical analysis of experiments, design of experiments, hypothesis testing, ANOVAMore...
André Borges
CIO
Verified
Recently back to Brazil, I held the position of IT Head for the UK & Ireland. My primary
focus in this role was on driving digital transformation by asses and improve digital
performance, managing mergers and acquisitions (E2E integration), streamlining
infrastructure and applications, and implementing standardization initiatives. Additionally,
I was heavily involved in e-commerce digital transformation (enabling digital products and
services), data & analytics strategy definition, projects design and implementation.
One of my key responsibilities is overseeing a team of 15 IT professionals who provide
support to 1800 users across four different business units: Ferrero, Thorntons, Eat
Natural, and Fulfil. With an annual budget of approximately 10 million Euros, I ensure that
our IT operations run smoothly and efficiently; Demonstrate the business value of IT.
Over the past three years, I successfully achieved a 20% reduction in operational and
hosting costs. This target was met within two years, thanks to several key strategies.
Firstly, I conducted a thorough review of our contracts and suppliers, opting for shorter
contracts, leasing options, and Software-as-a-Service (SaaS) solutions. Additionally, I
identified and eliminated legacy applications that were costly to maintain and run in line
with key Business driver “reshape profitability”.
Furthermore, I revamped our first and second level support by establishing global
contracts with Capgemini and Accenture. Lastly, I re-evaluated our retail stores channel,
resulting in the decommissioning of 115 stores, including the necessary adjustments to
Personnel, infrastructure, and applications.
In addition to these accomplishments, I led UK –E-Commerce data reporting (BI &
analytics) and management initiative - takes multiple different sources of different data
and harmonizes them into a standard format for the channel reporting through a BI
interface; some of IT project in partnership with business deserve to be highlighted here:
Data architecture and reporting solutMore...