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Work Background
Seakeeper RideCustomer Support Manager
May. 2022Fort Myers, Florida, United States
accesso Client Success Manager
Aug. 2021 - May. 2022
Leisure Pass GroupSenior Regional Operations Manager
Mar. 2015 - Oct. 2020Greater Chicago AreaDay to day contact for GO City attraction partners. Responsibilities range from account management and reconciliation, partner and in house training, new market launches, installation and trouble shooting of scanning devices.
Choose ChicagoAssistant Manager Visitor Services
Jan. 2013 - Oct. 2014Cultural Center and Water WorksChoose Chicago is the official destination marketing organization for Chicago, Illinois.
Our mission is to bring regional, national and international business and leisure visitors to Chicago for the economic benefit of the City, the community and our membership.
Provide excellent customer service by assisting visitors at the Visitor Information Center; including providing information about attractions, cultural institutions, special events, activities, public transportation, restaurants, hotels, shopping, directions and general questions about the City of Chicago. Promote the Choose Chicago mobile app and promote Chicago as a premier visitor destination. And much, much more!
The Blackstone Renaissance Hotel & Mercat a la PlanxaConcierge
Jul. 2011 - Jan. 2013Greater Chicago AreaWorked closely with Marriott Platinum and Gold guests regarding itinerary planning, theatre reservations, dinner suggestions and reservations.
Shoreline SightseeingCaptain
Mar. 2008 - Nov. 2010Chicago, ILUS Coast Guard-certified Captains operate all Shoreline vessels. Certified 100 ton Masters License, FCC Marine Radio Operator’s Permit, CPR/First Aid certification and TWIC. In addition to this, excellent management/leader skills are a requirement of employment, to be able to delegate responsibilities to crew members and co-workers. A Captain must have an understanding of shipboard systems and USCG regulations.
Independent Boat CaptainBoat Captain
Apr. 2005Fort Myers, Florida, United StatesProfessional Captain available for hire for private lessons, charters and deliveries.
Experience: Commercial Tour Boats, private yachts.
100 GT Masters License
STCW
CPR/First Aid/AED Certified
TWIC holder
MROP Licensed
PADI Certfied As a Captain, I've worked both privately and commercially in Illinois and Florida.
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