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Work Background
CourseBitesFounder & CEO
Dec. 2023London, England, United Kingdom
Hamad Medical CorporationDirector of Healthcare eLearning
Nov. 2015 - Dec. 2023Doha, QatarManagement and direction of healthcare eLearning projects (Diabetes, Sepsis, QEWS, MRI Safety, Dialysis, Infection Prevention & Control, Manual & Patient Handling etc.), as well as Organizational and professional development eLearning projects (Management of Information, Conflict Resolution, Risk Management, World of Hospitality, Child Passenger Safety, Fire Safety, Environmental Safety, Major Incidents, Human Subjects Research etc.). Monitor daily operations and provide leadership and line management to eLearning solutions team across multiple locations.
Identification of various HMC healthcare departments' training needs and expectations to develop eLearning and Blended learning solutions. Collaborate, establish and maintain strong relationships with supported medical departments and key business stakeholders to develop learning solutions that meet their learning needs.
Interaction with 3rd party contractors/vendors and internal business stakeholders.
Ensure applied instructional design methodologies and standards in the development of training material.
Establish strategy, policies, and standards of eLearning design and development in HMC.
Learning Management System (LMS) administration, management and user support of the public and private sector health care services throughout Qatar with over of 42000 users in total.
ZealearnLearning Consultant
May. 2015 - Oct. 2015London, United KingdomPerform TNA based on customer organizational environment and SME requirements.
Perform thorough analysis of learners, content, context and tasks.
Align course learning objectives, with meaningful learning activities and assessments.
Develop, Test and Review eLearning content in HTML 5
Publishing in SCORM and Tin Can API standards for web and mobile use.
Create decision scenario assessments and tests to evaluate performance in all organization levels, according to Kirkpatrick’s model.
Dell / Sidra Medical & Research Center (Member of Qatar Foundation)Senior Instructional eLearning Designer
Mar. 2014 - Apr. 2015Doha, QatareLearning project management (Training needs analysis, business process reviews,
system testing, implementation and evaluation) of healthcare IT system training
development project
Design, development and delivery of eLearning, Train-the–Trainer, End-User
training for key support healthcare IT applications, at Sidra Medical and Research
Centre.
Development of corporate education eLearning content using Articulate Storyline
and integrate it to Success Factors and Blackboard LMSs.
Development of the Mandatory Orientation programs for both the Corporate
Environment and the Sidra Hospital Campus.
Creating effective, engaging, interactive and cost effective training solutions for all
non-clinical IT systems.
Documentation design.
Dell / Sidra Medical & Research Center (Member of Qatar Foundation)Instructional Design E-learning Consultant
Jun. 2013 - Mar. 2014London, United KingdomCompleted Projects Healthcare MOOC creation (Sanitation & Hygiene) with Interactive learning modules and virtual classroom design.
Worked with “Doctors Sans Frontiers” to design and develop their Sanitation & Hygiene online compliance training. This was renewed and extended for 2014 with 5 new compliance modules. During this time curriculum for a multi-day managerial program was transitioned into a virtual training format (interactive slides, breakout session exercises and comprehensive facilitator guides) and uploaded to cloud LMS Iversity. Closed Protection Interactive learning modules creation, upload to LMS Moodle 2.5 and integration with BigBlueButton VLE Worked with the OCIO’s office of Police to development online training modules related to security, information management and records management. Worked with the Executive Director of IT for the province to design and develop an Identity Information Management interactive module. Also worked with key stakeholders in Social Services to assist in the rollout of an e-learning project involving modules to facilitate production by creating a template-based production methodology, presentation materials, quick reference guides and educating writing, design and development staff on use and best practices for effective, yet rapid e-learning development.
Empire State College and New York CollegeAdjunct Professor
Oct. 2009 - Jul. 2012Information Technology Sciences DptInstruction of Data Communications & Networking, Cisco CCNA, Systems Analysis & Design, Quality Systems, Operating Systems, Computer Platforms, Operations and IT, to postgraduate & undergraduate students.
I was not only the instructor for my students, but mostly I worked together for their future professional success, as mentor and consultant. I reinforced my instruction in class with computer labs, ESC and NYC e-learning management systems (ANGEL and MOODLE), and social media in order for the students to actively participate in discussions, exchanging ideas, coordinating and collaborating with each other by their team work.
CyberPoint IT & E-learning SolutionsCEO - Senior Instructional E-learning Designer, Project Manager
Oct. 2006 - Jun. 2013Athens, GreeceLead and managed the e-learning projects’ life cycle. Responsible for the analysis, design, development, implementation and evaluation processes, communicated effectively with my development team & SMEs, and planed time effectively to ensure the deadlines on multiple and e-learning projects. Application of instructional design models (ADDIE, Bloom’s taxonomy, Merrill’s First Principals of Instruction) to identify and satisfy the gaps in user’s training. Development of storyboards & e-learning content (SCORM compliant), using authoring tools Articulate Storyline, Articulate Studio, Adobe Captivate, Camtasia, Screenflow, Raptivity, Snagit, creation of infograms Administration, maintenance & support of Moodle LMS, collaboration with IT teams and external contractors and hosting providers. Use of various social media tools to stimulate online interaction.
ALTEC Information SystemsSenior Project Manager
Sep. 2004 - Sep. 2006Athens, GreeceProject managing of IT and telecommunications projects and computer networks infrastructure that was installed or upgraded for the benefit of our customers, which were large Greek government and private sector organizations
Project planning by describing the work breakdown structure and the organization of the project, estimated duration with methods such as Cocomo and Delphi, Responsible for the installation of the IT systems, the live operation and support. Managed project monitoring and control.
This resulted in a victory of our projects because the customers were satisfied with the faster and better access to information and an impressive rise in our company’s annual profits.
C4I Athens 2004Project manager Consultant of C4I Olympic Security Project
Jan. 2002 - Sep. 2004Project managing consultancy to the Greek Police which was responsible for C4I Olympic Security Project. It was a 255 million Euros project that consisted of 30 subsystems of IT & Telecommunications infrastructure, command posts, computer hardware, computer networks, security application software, airship and helicopters, CCTV street cameras, security fences, and port installations.
Consulted the police steering committee in project management in order to resolve numerous difficult project issues that arose with the contractor regarding monitor and control of the project, implementation plan, issue management, change management, quality assurance, measurement and testing, acceptance plan, logistics support plan, and service level agreement.
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