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Work Background
CampusDoorAssociate II, Client Services
Nov. 2021• Consistently achieved 100% (or near) accuracy in processing educational loan application documents and calculations.
• Analyzed complex domestic and international documents to ensure compliance with program qualifications.
• Delivered exceptional customer service by collaborating across teams and addressing applicant and lender needs effectively.
• Demonstrated adaptability and critical thinking to enhance performance and support organizational goals.
Revolution PrepDirector of School Partnerships
Sep. 2016 - Nov. 2020● Developed and maintained strategic partnerships with PA, US, and International Private and Public K-12 School Communities and Organizations to deliver top-quality educational, academic, and test prep resources and solutions
● Consistently ranked within the top 3 revenue generators for the company, reaching $1,000,000 in revenue for the last 2 years in a row
● Managed over 3000 leads and 71 partnership accounts that consistently averaged $14,000 in revenue per year, with the top 2 accounts averaging $150,000 per year ● Consistently met and often exceeded monthly, quarterly, and yearly sales and partnerships goals, collaborating with and contributing to the success of 8 Academic Advisors
● Coordinated and delivered in-person and Zoom events, including meetings, expert presentations, trainings, workshops, information sessions, practice testing, zoom support, and professional development
● Supported over thirty families by overseeing their program from start to finish, while developing and maintaining relationships with the school’s college counselors and community
GRHollister Consulting, LLCIndependent Educational Consultant, International & Domestic / US Senior Counselor AbestEdu
Jun. 2014● Ethically advise families through all aspects of the U.S. boarding school, high school, college, and grad school experience
● Deliver insight and direction on admissions and enrollment processes resulting in over 80 US and International clients gaining admission to best fit and top choice educational, extracurricular, service, and career opportunities
● Insightfully guide students in self-awareness and development of their activities, resume, essays, interview, research, and communication skills, to enhance their confidence, and reach their full potential and goals.
● Partnered with Abest Edu Shanghai-based counselors as U.S Senior Counselor from June 2015-August 2024 to advise Chinese students and parents remotely through academic and admissions preparation and application process to US boarding schools, colleges and graduated programs.
● Delivered in-person, in Shanghai, and remotely from US - public and private presentations, workshops, and seminars to over 100 Chinese nationals on different topics and trends in international/Chinese admissions to US schools.
● Contributing author of several sections of Abest Edu’s Guide to Studying in US High Schools
Harrisburg AcademyDirector of College Counseling (Interim College Counselor 11/2013-7/2014)
Jul. 2011 - Jul. 2014Wormleysburg , PA● Independently directed and continually developed a dynamic, personalized, and pivotal College Counseling program meeting the institutional goals, Academy student personal development, and community desires
● Further enhanced and taught a College Counseling course to juniors and organized and conducted several training sessions and workshops for students, parents, and staff regarding student personal development (activities focus/resumes/interview, essay writing) and other college admissions related topics.
● Increased top college relationships, visits to the school, and offers of admission, while simultaneously attracting the enrollment of high caliber students into the Academy
● Composed all counselor recommendations for each students' college, scholarship, and summer program applications, reviewed all teacher recommendations, student transcripts, and students' applications, resumes, and essays, before finalization and processing
● Secured multiple placements for challenging profile candidates and negotiated larger financial aid packages for underprivileged students
● Introduced Naviance, a web-based college and career readiness platform, to the upper and middle school community ensuring increased usage and accurate data entry of each student’s college preparation
● Coordinated a parent volunteer group and an annual College Fair hosting over 100 colleges and organizations, and over 300 Harrisburg Metropolitan area students.
● Served as Interim College Counselor November 2013-July 2014, co-leading the office during critical early application deadlines.
● Rapidly resolved issues in the midst of crisis relieving anxiety within the school community
● Streamlined application processes under tight deadlines, meeting critical milestones effectively.
● Strengthened relationships and resumed admissions process with college representatives.
Dickinson CollegeAssoc Director International Admissions
Jan. 2002 - Jun. 2011Carlisle, PA● Developed and implemented recruitment strategies to attract and enroll international students and US citizens living abroad for 4-year undergraduate study.
● Independently planned and executed recruitment travel to over 25 countries on 4 continents, and communicated with families and schools from hundreds of countries and all 7 continents daily.
● Increased international student enrollment by 430%, representing over 50 citizenships and countries, and increased applications by 213%, reaching over 1000 annual admission and financial aid applications from over 100 countries to independently review
● Created and maintained print, email, and online communications addressing the specific needs of international students while building, maintaining, and training the global volunteer network. ● Collaborated with college leadership and departments to improve financial aid and scholarship programs resulting in increased awards and donations, and created solution- based enrollment, orientation, and housing policies and procedures to better support the changing needs of the student body.
● Hosted campus visits for prospective international students and educational advisors producing a pipeline of international admissions candidates, as well as fulfilling daily admissions team responsibilities offering expert information sessions and student interviews
● Created Internship and Staff Positions on-campus and at Dickinson’s Study Abroad sites, personally selecting, training, and supervising 1-3 student interns per year and 3 staff members.
Dickinson CollegeCoordinator of Summer Programs
Jan. 2002 - Jul. 2003Carlisle, PA,• Collaborated with campus offices, faculty, and administrators to develop Dickinson’s Pre-College Summer Programs, College Summer Sessions, and year-round Continuing Education initiatives. • Boosted Pre-College Program participation with targeted marketing, tailored programs, and strong relationships with U.S. and international educational advisors, contributing to increased undergraduate applications and geographic diversity. • Updated and created promotional materials, recruiting resources, and student forms to enhance outreach and enrollment processes. • Supervised all academic and social activities for pre-college programs, hiring, training, and managing a residential staff of five college students. • Mentored a support staff member, leading to her promotion to Coordinator, and remained engaged with pre-college programs as Assistant Director of International Admissions until 2006.
DeMazz Inc. t/a Auntie Anne’s Hand-Rolled Soft PretzelsOperations Manager
Jan. 1999 - Dec. 2001Wilkes-Barre, PA• Acted as liaison between franchisees, shift managers, and crew to ensure smooth operations.
• Supervised 20+ employees, managing financial procedures, inventory, and HR functions, including hiring, training, and evaluations.
• Conducted staff meetings, developed incentive programs and special events, and updated employee and store policies.
• Designed recruiting and marketing strategies, boosting employee engagement, sales, and diversifying clientele.
• Fostered a positive, goal-driven team that delivered exceptional customer service, in a high volume store, consistently receiving excellent surveys by Auntie Anne’s Corporate Office.
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