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Work Background
Rady Children's Hospital-San DiegoHR Representative
Sep. 2015 - Dec. 2019
American Airlines Federal Credit UnionMember Service Representative
Jan. 2009 - Jan. 2011Dallas/Fort Worth AreaAnswered member phone calls regarding their accounts with the Credit Union including balance inquiries, loan payments, and withdraws in check form. Responsible for providing excellent customer service while maintaining my call time low and for several months exceeded the minimum calls per hour.
Washington Mutual Savings BankBank Teller
Jan. 2007 - Jan. 2009Dallas/Fort Worth AreaHandled customer transaction including deposits, withdraws, money orders and official checks. I had custodian duties such as ATM, end of day, and Missing MAA's. I was given supervisor override authority and responsibilities including answering phones, copying, faxing and filing documents.
Texas Health ResourcesCustomer Service Representative
Jan. 2005 - Jan. 2007Dallas/Fort Worth AreaMade arrangements to make payments on their accounts. Filed, copied, and printed items. Made calls during the day through a dialer system to patients.
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