VariousIT Professional
Apr. 1988 - Dec. 1998United KingdomPrime Response; initially recruited for data analysis and project trouble-shooting skills. Conceived and delivered major review and benchmark infrastructure performance in international banking client; significantly reduced run time from 24 hrs to 90 mins in business critical campaign management process Promoted to Service Delivery Manager to resolve serious issues within Managed Services function; reduced receivables from 120 days to 45 days in 2 mths; introduced development scheduling system that successfully retained all customers; managed new client introductions, all client relationships Promoted to IT Manager; reduced business risk by £50m over a 3-mth period; subsequently outsourced IT function Head-hunted by Gillette from TRW as Group Applications Manager for 10 operating units, intra-group and corporate
Provided consultancy to senior management and business managers to identify requirements and solutions; hired over 8 IT managers and many consultants. Managed £20m budget/40 people that successfully implemented group wide IT strategy, business processes in South Africa, Kenya, Morocco, Egypt, Turkey, Dubai, Pakistan, India, Russia and Poland
Mentored junior colleagues in organisational change techniques, project management and business analysis. First IT hire at TRW Transportation Electronics; Managed growth of IT from inception to support 400 users/£400k budget across 3 sites; developed IT strategy; implemented MRPII in 2 locations; architected an original solution integrating two production databases with a single copy of a financial database
Delivered 75% reduction in financial closing and stock-take cycle times; implemented numerous databases for HR, labour reporting, warranty, stock-taking, management information and control reports; implemented EDI. Previous programming/operations roles in Banking, Pensions and Credit Card sectors