WhizmoChief Informational Officer and Company Operations Officer
May. 2022Costa RicaChief Information Officer (CIO) and Chief Operations Officer (COO) instrumental in launching and scaling a fintech digital banking platform from inception to full operational readiness. Spearheaded the platform’s implementation strategy, successfully integrating global providers such as Binance, Visa, Mastercard, and Western Union. Directed all IT departments, aligning operations with business objectives and ensuring the delivery of high-quality, scalable solutions. Built and led a cross-functional team of 30 experts while establishing strategic partnerships with local and regional banks in Costa Rica, Nicaragua, and Panama. Developed and optimized operational infrastructure, including call centers, data centers, and secure integrations with Banco Central de Costa Rica’s SINPE system. Secured funding, achieved regulatory compliance, and launched the platform in a controlled release phase, refining user experience and driving strong market adoption. Delivered strategic roadmaps for regional growth and tailored the platform for Central American markets, ensuring seamless integration with local systems.