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Work Background
GDS GroupVP of Product
Jan. 2024Bristol, England, United KingdomResponsible for setting the overarching product strategy, aligning it with business goals, and making high-level decisions. Leading both Acquisition and Client Success Team across our products and allocate resources, with ensuring long-term product vision and growth alignment. Supporting and organising these teams to help them carry out specific goals including developing a product roadmap. Ensuring that all tasks are completed on time and will work to ensure all business deliverables are met. In addition, responsible for managing all projects that are part of the company's portfolio.
GDS GroupHead of Events
Jun. 2023 - Jan. 2024Bristol, England, United KingdomResponsible for the end-to-end delivery of all GDS events in the Meet the Boss division for both Digital and In-Person events, providing strategic direction and leadership to the Events Delivery and Customer Success Functions. Leading both Event Delivery and Customer Success team, to deliver against our event delivery expectation, in addition to meeting and exceeding customer expectations. Identifying and implementing opportunities for improvement in operational performance.
GDS GroupHead of Sales & Marketing Operations
Feb. 2022 - Jun. 2023Bristol, England, United KingdomManaged a team of CRM and Sales Operations analytics to create and drive a data driven approach within GDS Group to enable and drive our growth ambitions. Collaborate cross-functionally with Stakeholders, Marketing, Product, and Technical teams to ensure a smooth transition to deployment. Collect and analyse data related to sales activities, market trends, and customer behaviour to identify areas for improvement and growth. Implement new reporting and planning solutions and deliver success against set objectives.
Challenging & improving the end-to-end sales process, ensuring improved efficiency (ROI) and Customer Metrics (NPS)
GDS GroupHead of Product Quality
Jun. 2019 - Jan. 2022Bristol, England, United Kingdom
HUGO BOSSStore Manager
Oct. 2018 - May. 2019Bristol, United Kingdom
HUGO BOSSAssistant Flagship Store Manager
May. 2017 - Oct. 2018London, United Kingdom
HUGO BOSSAssistant Store Manager
May. 2016 - May. 2017Glasgow, United Kingdom
HUGO BOSSSupervisor
Aug. 2015 - May. 2016Bristol, United Kingdom
HUGO BOSSSales Advisor
Dec. 2014 - Aug. 2015Bristol, United Kingdom
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