UKGApplication Consultant
Jun. 2017 - Jun. 2018Reading, GroßbritannienConsulting and implementing our Workforce Central solution. Developing solutions using the Kronos workforce management software that meets customer requirements Facilitating workshops to identify requirements, documenting the requirements and developing prototypes to use to confirm requirements back to the customer
Assisting the customer with testing, understanding the solution and hand holding (application orientation) during handover of the system
Consulting customers on system configuration, industry specific features and system processes and procedures
Communicating with customers in a timely, professional manner and escalating issues to the Project Manager as necessary
Setting up Clocks, and their configuration for employees to punch in.
Deep Knowledge of the Attendance, Timekeeper, Reporting and Technical aspect of Kronos