George Brown CollegeDigital Engagement Coordinator
Oct. 2018 - Jul. 2022Toronto, Canada Area- Played a key role in developing the Marketing Automation strategy, aligning it with business priorities and objectives.
- Led and managed a team of three specialists (social media, content, and data specialists), fostering collaboration and achieving team goals.
- Demonstrated proficiency in building email workflows, landing pages, dynamic content, A/B tests, list management, quality assurance (QA), segmentation, deliverability, and reporting.
- Successfully managed campaigns on Salesforce Marketing Cloud, Social Studio, and Salesforce Sales Cloud, overseeing all aspects from setup and testing to deployment and reporting.
- Utilized hands-on experience in coding emails and cloud pages using HTML, CSS, and AMPScript, ensuring customized and visually appealing marketing communications.
- Built SQL activities and automations on Salesforce Marketing Cloud, leveraging data-driven insights to optimize marketing campaigns.
- Worked with cross-functional teams to develop and execute highly personalized digital marketing campaigns, delivering results.
- Led multiple cross-channel campaigns from conception to completion, serving as the subject matter expert on email strategy and providing valuable insights to external stakeholders.
- Developed and executed a comprehensive lifecycle and engagement marketing strategy to enhance user engagement and maximize lifetime value.