Rio Brazilian SteakhouseAssistant Manager
Jan. 2019 - Jun. 2022Vancouver, British Columbia, Canada• Planned and coordinated events by developing personalized menus, floor plans, and seating arrangements.
• Planned decorations, scheduled staff, and provided onsite support during events to ensure a smooth and successful outcome.
• Managed business inventory and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
• Addressed inquiries, resolved customer issues, and managed customer relations.
• Complied with company policies, objectives, and communication goals.
• Trained front-of-house staff, and reviewed completed work to verify consistency and quality.
• Followed opening and closing procedures.