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Work Background
Bigger Industries (Pty) LtdFounder
Jun. 2020Cape Town, Western Cape, South AfricaI am the Mage in Chief at Bigger Industries (Pty) Ltd What is Bigger? Bigger is about being the next level version of you. How? By working with whoever brings out the bigger you in you. Two is bigger than one, but is not as big as three. Bigger is about putting enabling products in the hands of enablers, putting engaging and uplifting content in front of the right audience and introducing agents of change to each other to create magic. Bigger is a collaborative network that brings the dreamers and the doers together. To build bigger things. Build humanity’s future. BIGGER humanity, BIGGER future. And so we collaborate, network, create, educate and inspire and before you know it. Boom. Bigger. It’s next level Ubuntu, paying it forward, pulling humanity up by its bootstraps and setting us up for a future of munificence and prosperity. For the people, by the people. We’re tired of being at the mercy of small-minded people with big agendas. We’ll show that divided we’re big, but united we’re Bigger. And that’s how things get Bigger. It’s pretty simple.
Digital Customer XperienceChief Innovation Officer
May. 2020Cape Town, Western Cape, South AfricaI’m a Consultant, Senior Business Analyst and Project Manager with 15 years of International consulting experience in the Marketing Agency, Commercial Real Estate, Technological Innovation, Banking and Call Centre spheres. I’m adept at asking the right questions to obtain the right answers and am a skilled strategist. I have many years of Project Management experience and have managed green field software development, site design and setup, and several other highly logistical projects. I’m an RFP Proposal ninja and am adroit at Project Costing, Project- Charters and Plans and also managing projects efficiently and cost effectively within set parameters. I help companies make the most of their skills, budgets and technology and would love the opportunity of helping yours too.
Open Box SoftwareConsultant
Mar. 2019 - May. 2020Cape Town Area, South AfricaIn March of 2019 I took up a contract as Senior Consultant at Open Box Software. This presented the opportunity of honing my Consulting and Analysis skills on the international stage as I’ve worked on projects in Toronto, Boston, London and Birmingham. Responsibilities: Solution Design o Responsive Websites o Responsive Web Apps
o Console Apps
o Integrations o Robotic Process Automation Project Management o Project Costing
o Project Charters o Project Planning (Waterfall & Agile)
o Client Liaison
o Cost and Efficiency Management o Status Reporting Project Solution Documentation o Business Process Document o Solution Design Document o Functional Specification Technical Pre-Sales Research and Development Duties: Consultancy
o Software Solutions o Robotic Process Automation Solutions
o Business Process Enhancement Business Analysis Project Management Business Development Mentoring and Coaching
Efficiency Optimisation
Blue Moon DigitalFounder
Jan. 2018 - Feb. 2019Cape Town Area, South AfricaOnce in a Blue Moon a special group of people's paths cross and magic ensues. Blue Moon Digital are a collective of independent, cloud based, digital experts. Each expert is a brand onto themselves, and (collectively or individually) we have the expertise to take your brand from good to great. We are: Business Analysts Management Consultants Project Managers (Agile / Hybrid)
Full Stack Developers
Copywriters
Digital Designers (UX & CX, UI, Graphics and Motion Graphics)
Videographers
Social Media Experts BI Experts We have many years of experience at many different blue chip clients but our first project was the launch of Dashersfood.com, a food logistics company based in the Southern Peninsula of Cape Town. Within a month we have increased the company revenue tenfold and are gearing up for phase two - global domination. Get in touch to find out how we can assist your business in digital, operations, social marketing and process optimisation. Our differentiator is that we're cloud people, we have low overheads and pass the benefit on to you. We are the future.
NXT\ Digital InnovationHead of Business Analysis
Oct. 2016 - Jan. 2017Cape Town Area, South AfricaPeople Management
Recruitment Enterprise Level Solution Design
Enterprise Level Project Costing
Enterprise Level Project Management
Enterprise Architecture
Technical Pre-Sales RFP / RFQ Paradigm Design Paradigm Optimisation Policy Design Research and Development Quality Assurance Remedial Coaching and Mentoring
Costing Ratification Solution Ratification Solution Quality Assurance Coaching and Mentoring Senior Business Analysis Senior Project Management New Business Development Account Directorship Strategic Focus Efficiency Optimisation
Product Development
NXT\ Digital InnovationBusiness Analyst
Sep. 2015 - Oct. 2016Cape Town Area, South AfricaBusiness Analysis User Experience Design
Business Process Analysis
Business Process Mapping (Notation Agnostic)
Business Process Engineering
Business Process Re-Engineering
Material Development (Blueprints, Business Requirement Specifications, Business Cases, Functional Specifications, Bench-marking Reports etc.)
Test Plan Formulation
Testing and User Acceptance Testing Facilitation Online Surveying (Culture and Climate Studies, Satisfaction Surveys etc.)
Activity Based Costing Modelling (MS Excel)
Project Management
Account Management
Proposal Writing
Bytes People Solutions (Pty) LimitedRegional Shared Services Manager
Apr. 2014 - Sep. 2015Cape Town Area, South AfricaPerformance Paradigm Design & Optimization
Performance Management Strategic Initiative Management
Consequence Management Business Process Design, Analysis & Optimization
New Business Costing and Cost Modelling Project Management Management Consulting
Inter-Active TechnologiesBusiness Analyst
Mar. 2009 - Apr. 2014Cape Town Area, South AfricaBusiness Process Analysis
Business Process Mapping (Notation Agnostic)
Business Process Engineering
Business Process Re-Engineering
Material Development (Departmental Process Manuals, Business Requirement Specifications, Business Cases, Functional Specifications, Benchmarking Reports etc.)
Test Plan Formulation
Testing and User Acceptance Testing Facilitation Workforce Management Culture and Climate Studies (West Africa, East Africa & Southern Africa) Online Surveying (Culture and Climate Studies, Satisfaction Surveys etc.)
Activity Based Costing Modelling (MS Excel)
Transfer Pricing Modelling (MS Excel)
Productivity Modelling (MS Excel)
Project Management
ABSATeam Leader Workforce Management Analysts/Monitors
Jan. 2007 - Feb. 2009Johannesburg Area, South AfricaManagement of Team of 13 Workforce Management Analysts Performance Management Performance Optimization Strategic Initiative Management
Consequence Management Performance Development Planning & Optimization.
Business Process Analysis
Business Process Mapping Business Process Optimization
ABSAWorkforce Planner
Jan. 2006 - Dec. 2007Specialist Capacity Planning Call Arrival Trend Analysis Call Forecasting Productivity Optimisation
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