Carmelo Caruana Co LtdCredit Controller
Jun. 2008 - Dec. 2013One of my roles is contacting debtors to fulfill their obligations according to our pre-defined credit agreements. I have been doing this for over 5 years now, which gave me a very valuable experience when it comes to contacting clients and communication skills. . We have about 500 clients which I need to keep under control when it comes to chasing payments. One third of these clients are credit clients. This means that the client has 30, 60, 90 or 120 days chance to pay their bills. Such a list needs to be kept under control essentially through the proper managing of correspondence and keeping a record of the calls and emails between me and the client. This entails the extraction of the relevant raw data from our debtors list in the system, its printing and forwarding to the client. Some other roles are reconciling statetments of clients in order to issue payments to them so that we can exchange these payments, ordering cash for vessel captains from cash centres or branches, issueing cheques for demurrage refunds of the clinets' containers.