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Work Background
Director of Administration
Forgotten Heroes FoundationDirector of Administration
Jan. 2021Chesapeake, Virginia, United States• Spearhead the planning, coordination, and execution of large-scale events and fundraising initiatives for the foundation such as Hero STEM Days at the Hangar, and Project Green Sky, a multi-city initiative teaching students about the future of aviation and green energy utilizing the foundation’s electric plane as the focal point of learning. • Oversee all phases of the grant cycle from research, drafting, and editing through submission and compliance to obtain funds to support programs/events, staffing, and materials. • Recruit, onboard, and facilitate training for new employees and volunteers, creating a dedicated and unified team. • Implement systems for monitoring and evaluating the effectiveness of the foundation’s grantmaking and programs, ensuring activities comply with applicable laws and reporting requirements. • Represent the foundation to the public and media to communicate its mission, values, and accomplishments. • Maintain positive relationships with foundation stakeholders, including the Board of Directors, grantees, community leaders, and prospective donors. • Track donor information to provide statistical and narrative reports and work collaboratively with Finance to prepare budget and financial reports.
Marketing Manager
Prime EatsMarketing Manager
May. 2014 - Jan. 2021Norfolk, Virginia, United States• Developed and launched innovative digital promotions for social media, company newsletters, and internal/external correspondence. • Directed a broad range of private events, ensuring seamless execution through tactical leadership and effective communication. • Implemented creative sales strategies and techniques, resulting in the consistent achievement of monthly, quarterly, and annual sales goals. • Reviewed, evaluated, and edited promotional materials and offered feedback and insights into areas for improving alignment with company branding. • Administered all aspects of customer and vendor accounts and maintained high levels of client satisfaction and positive reviews by promptly resolving customer issues.
Director
Patient Advocate FoundationDirector
May. 2012 - May. 2014Hampton, Virginia, United States• Presided over all daily activities of headquarters’ case management staff and collaborated with the Case Management Quality Task Force to ensure quality assurance expectations and benchmarks were met. • Monitored and maintained compliance with grant guidelines across the department; ensuring the required number of patients were served, appropriate and timely distribution of grant funds to patients of underserved populations, and proper patient documentation and healthcare access. • Cultivated strong relationships with key stakeholders and acquired patient populations via in-person and digital outreach events.
Assistant Director
Patient Advocate FoundationAssistant Director
May. 2010 - May. 2012Hampton, Virginia, United States• Achieved measurable success in strengthening existing donor partnerships and prospecting and securing new donors by attending outreach events and participating in monthly and quarterly partner calls. • Safeguarded adherence to contractual obligations, patient service goals, quality levels, external deliverables, and policies within the case management department. • Optimized employee performance review processes for case management staff and oversaw the preparation and submission of mandatory program reports.
Senior Case Manager
Patient Advocate FoundationSenior Case Manager
Jan. 2009 - May. 2010Hampton, Virginia, United States
Case Manager
Patient Advocate FoundationCase Manager
Jun. 2007 - Jan. 2009Hampton, Virginia, United States

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