Roast London LtdHR Manager
Apr. 2014 - Jan. 2017London, United Kingdom• Employee Relations- promoting strong communication and high levels of employee engagement by creating and engaging committees. Application of HR best practice in line with Employment Law and ACAS guidance when running disciplinary, grievance and conducting workplace investigations. Implemented quick HR practical training on a weekly basis to enhance manager competence covering subjects such as teamwork, change management, how to have difficult conversations, motivation, coaching and effective training. Highly focused to develop positive behaviours and a proactive problem solving approach. Monitored employee engagement through annual team surveys for past 4 years . Recruitment and Employment Cycle-successfully implemented recruitment strategy that reduced recruitment cost by more than 50%. Reviewed and trained employees on front of house onboarding programme delivered through train the trainer approach. Responsible for company inductions and trainings including health and safety, allergy and food hygiene. Reviewed and supported line managers on how to conduct performance reviews and engage employee. Responsible for conducting all exit interviews which supported re-hire policy within organisation resulting in lower recruitment cost and subsequently lower staff turnover. Health & Safety Coordination- coordination of health and safety committee and all aspects of supervision of food and hygiene, took company from a 3 rating to a 5 and achieved results of over 92% and 93% for food hygiene inspections. • Applied graphic design skills to produce attractive organisational literature eg. Training manuals for service, induction booklets and team newsletters. • Raised organisation’s profile and standards by entering the company for awards such as best employer in hospitality awards, Investors in People, and Health and Wellbeing. • Head office management and coordination.