Elvin Tineo

Business Development Director @United Nearshore Operations

C-level ExecutiveSales & BizDevEngineerConsultingCOOIndustrial EngineerAccount ManagerBusiness Development ManagerPartnerships ManagerCustomer ServiceCustomer Success ManagerChief Customer Officer (CCO)Case ManagerClient Relations SpecialistCustomer Care SpecialistCustomer Retention SpecialistAssistantAdministrative AssistantPersonal AssistantExecutive AssistantEngagement ManagerProject CoordinatorOffice Administrator

Accomplished Industrial Engineer with extensive 18+ experience in operations direction and business development within the BPO industry. Proven track record in leading strategic negotiations, managing high-value RFPs, and driving process improvements while upholding the highest quality standards. Recognized as an Executive of the Year multiple times, including receiving the prestigious Innovation Award company-wide in 2024. Skilled at fostering sustainable growth through innovative solutions, optimizing operations, and leading transformative projects that deliver measurable results. A dynamic leader with a passion for excellence and a commitment to exceeding client and organizational expectations.

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