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Work Background
NMC HealthcareAssistant Manager - Legal Admin / Executive Assistant to Group General Counsel
May. 2023 - Oct. 2024Abu Dhabi Emirate, United Arab Emirates• Work closely with the GGC to arrange schedules, meetings, and travel reservations as needed
• Track all legal workstreams, anticipate and plan deliverables with Legal team members, consult with the GGC for input and prioritization, and provide frequent updates
• Manage invoicing processes by tracking and processing incoming invoices from law firms, collaborating with Procurement and Finance to ensure progress and accurate communication with stakeholders
• Monitor and compare actual legal expenditures against budgeted amounts on a monthly basis
• Coordinate and oversee projects within the legal department, as well as organize small-scale events and workshops
• Draft and format templates and legal documents for the GGC’s review and approval, and prepare PowerPoint presentations and Excel reports to support the General Counsel and Legal Team
• Serve as the secretary for Disciplinary Hearings and the Ethics and Compliance Committee
• Assist staff at all levels, including effective communication with Executive Assistants from corporate departments and facilities, providing information and support when needed
COP28 UAESenior Office Coordinator, Event Strategy & Sponsorship
Feb. 2023 - May. 2023Abu Dhabi Emirate, United Arab Emirates
Al Jazira Sports ClubExecutive Assistant to Group CEO
Mar. 2019 - Oct. 2021Abu Dhabi• Oversee day-to-day operations of the Executive Department to ensure smooth implementation of work processes
• Collaborate with other departments to capture accurate information and ensure alignment across activities
• Manage ad hoc projects to support the Executive Management Team
• Serve as the main point of contact between the GCEO, employees, stakeholders, and business partners, ensuring proper flow of information
• Organize and manage the GCEO's calendar, coordinating all meetings
• Arrange and coordinate travel plans for the GCEO
• Respond on behalf of the GCEO when appropriate, flagging urgent emails and maintaining organized records of essential correspondences
• Attend meetings with the GCEO, taking minutes, developing reports, and following up on action items
Union Iron and Steel Company LLCExecutive Assistant to CEO & Project Coordinator
May. 2018 - Mar. 2019Mussafah, Abu Dhabi, United Arab Emirates• Manage the CEO’s agenda and coordinate meetings and appointments
• Organize travel arrangements, events, and workshops
• Compile and prepare reports and presentations, including data analysis, for senior executives
• Take minutes during various meetings and follow up on action items
• Manage and review filing and office systems to ensure smooth office operations
• Coordinate key projects such as the implementation of Oracle Business Intelligence Application and the E-commerce auction platform
• Collaborate closely with the Head of HR to deliver key projects
• Manage ad hoc projects to support the CEO's office
Lilja & Co.Personal-/Team Assistant & Office Manager
Nov. 2016 - Feb. 2018Zürich und Umgebung, SchweizLilja & Co. is a highly successful capital markets firm, working out of offices in Zurich and Frankfurt and providing specialised independent financial advisory services to company owners and managements. • Manage the Zurich office operations, including overseeing daily tasks and processes
• Coordinate appointments and manage agendas for three partners, including the Managing Partner
• Organize various meetings and business trips
• Handle overall purchase order management
• Manage accounts payable and accounts receivable processes
• Conduct monthly cash flow reconciliation and provide expense reports for all employees
• Handle multilingual correspondence with clients and suppliers
• Take minutes during weekly internal meetings and ensure follow-up on action items
MMG ZurichAdministrator Caribbean Department
Jun. 2016 - Oct. 2016Zürich und Umgebung, SchweizIncorporation of companies in different jurisdictions; Verification of documents and issuing the corresponding contracts • Independent handling of customer inquiries in German and English/Correspondence in German and English with international clients and the overseas offices • Managing the administration of the companies in the database and clearing of customer orders • Handling Due Diligence/Identification process for new customers adhering to internal guidelines
Stadt ZürichProcess Administrator, Project Manager and IT Support
Dec. 2012 - Dec. 2015Zürich und Umgebung, SchweizManaging my own Projects; starting with the identification of the requirements through to the implementation of the project in collaboration with all relevant stakeholders • Supporting the SAP Program Manager • Responsible for ensuring a impeccable second-level support for 200+ users whilst managing all related administrational tasks.
Stadt ZürichCustomer Service Agent
Apr. 2008 - Nov. 2012Zürich und Umgebung, SchweizDirect front desk contact with residents visiting the municipality • Clerical services e.g. issuing official documentation and forms • Compiling attestations required by residents in 4 languages (German, French, Italian, English) including managing administrative Tasks and being in charge of managing the petty cash and account management for department.
Ernst Hausammann & Co AGFront Desk and Office Administrator
Oct. 2006 - Sep. 2007Zürich und Umgebung, SchweizCall Centre Agent dealing with all customer queries in English, French and German. Managing orders for Sales and Purchasing Department. Supporting the Accounts department with the invoicing and reminder process. Extensive client correspondence aimed increasing customer satisfaction. Assisting HR department with creating work rosters and vacation plans. Managing and supporting apprentices for their successful graduation
Ernst Hausammann & Co AGPurchasing Administrator
Oct. 2004 - Sep. 2006Zürich und Umgebung, SchweizAdministration and monitoring of daily orders. Correspondence with suppliers for a strong co-operation. In Addition, assisting the Qualitiy Control department to process faulty deliveries. Collaborating with the Sales department on an ad-hoc basis.
Job-Vermittlung Wipkingen (Non-Profit Recruitment Agency)Apprenticeship (with Swiss federal diploma) in Business administration and office management
Aug. 2000 - Aug. 2004Zürich und Umgebung, SchweizConducting internal interviews with prospective employees and employers. Recruitment activities; arranging external interviews and managing all administrative tasks for the successful placements of candidates. Accounting and logging the salary payments for the department. Supporting the PR and Marketing Department.
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