FrontiersReview Operations Specialist
May. 2018 - Jul. 2021London, United Kingdom• User engagement and experience analysis to support the Publishing Team. • Data reports for presentations and analysis of review platforms. • Monitoring the peer review process from submission to acceptance/rejection • Collaborating with teams across Operations, Publishing and Product Development • Introducing process development strategies to improve efficiency of daily tasks. • Contributing as a member of the Diversity, Inclusion, and Equity Advisory group. • Leading QA/QC processes including conflict of interest and data deposition. • Managing journal in-boxes and dealing with user enquiries.