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Work Background
Surf & Yoga retreat - CangguYoga Teacher | Guest Host
Aug. 2024 - Nov. 2024Bali, IndonesiaServed as a yoga teacher and guest host at a surf and yoga retreat where I led daily yoga sessions (Yin, Hatha, and Vinyasa) and conducted self-development and goal-setting workshops. Focused on creating a welcoming and supportive environment for guests, ensuring their comfort and engagement throughout their stay. Enhanced my skills in client engagement, event facilitation, and fostering community while delivering high level customer service
American ExpressUser Experience Analyst
Oct. 2022 - Mar. 2024Brighton, England, United KingdomI am currently managing projects to enhance our insurance digital platform user experience through data-driven UX analysis, optimisation of digital interfaces, and championing user-centered design. My work ranges from user research, data analysis, usability testing to collaboration with cross-functional teams.
American ExpressDigital & Customer Engagement Analyst
Nov. 2021 - Nov. 2022
Beaboveit DesignGraphic Designer
Apr. 2021 - Nov. 2024Brighton, England, United Kingdombeaboveit design is a project started in 2021 to support small businesses, creatives and those who have a positive mission for communities and/or the environment in their mind. We support them by creating custom artwork to allow their products and services to shine!
American ExpressWorkforce Planning Team Leader
May. 2019 - Jan. 2022Brighton, United Kingdom
American ExpressWorkforce Management Analyst
Nov. 2017 - May. 2019Brighton, United Kingdom
American ExpressCustomer Service Representative
Aug. 2016 - Nov. 2017Brighton, United Kingdom
British Study CentresAccommodation Team
May. 2016 - Aug. 2016Brighton, Regno UnitoMy duties involve customer service, administrative management, maintaining accommodation database, keeping records up to date, sending out payment reminders, dealing with students enquiries and taking calls.
Studioday BolognaAssistant Photographer
Apr. 2014 - Feb. 2016Bologna, ItaliaMy responsibilities included administrative and payments
management, helping with castings and workshops organisation, and
coordinating participants. It required working under pressure, reacting
quickly, organising events and coordinating people.
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