tvsdesignHead of Technology and Operations/ Technology Transformation and Operations - Associate Principal
Sep. 2018 - Sep. 2023Atlanta, GeorgiaAs Senior Director I oversaw IT operations and technical team in administering and maintaining the IT infrastructure including information systems, communication systems, information security, and Helpdesk services. A few key achievements in this role include: ☛ Rebuilt the entire department from the ground up, defining the IT vision and strategy and implementing new infrastructures, systems, and corporate IT policies to facilitate successful outcomes. Overall accountability for roadmaps, performance, and availability of the systems. ☛ Led the development, configuration, and deployment of new technology platforms, hardware, and software. ☛ Spearheaded the development, deployment, and support of a virtual digital production environment during the COVID-19 pandemic and seamlessly transitioned onsite operations to total remote productivity. ☛ Increased cross-departmental visibility by creating dashboards and reporting tools for business-critical functions. ☛ Project-managed the successful implementation of Workday and new network servers.