Virgin CareHead of Clinical and Patient Systems
Aug. 2015 - Mar. 2019London and rest of UKWorking at a national level and leading on the Clinical Systems across Virgin Care, I was responsible for the five-year patient and clinical systems strategy, as well as the key stakeholder for development and delivery of clinical systems. My team held the principle service management responsibility for clinical systems, on-going delivery and business as usual. We provided a high quality support service to our customers. We identified, procured and configured systems, provided training and support, and developed a network of System Wizards and Data Captains to support data quality improvement. I provided expert knowledge in the development and engagement in commercial bids. I delivered both consistency and innovation into the service design process and participated in bidder interviews. I am responsible for delivering financial models that ensure service acquisitions meet financial targets. I have ownership of our key vendor relationships, which include all community clinical systems suppliers; TPP, EMIS, Servelec, Advanced, System C, Idox Health and Mayden. I led and/or supported key negotiations, contract enforcement and roadmap planning. I successfully developed and set the national team strategy.